The inCust platform allows you to automate any relationship with a customer at a fueling or charging station for cars. This can include sales or shipments of fuel and energy, issuance and processing of fuel and energy coupons, sales of related products, a loyalty program, customer communications, and omnichannel messaging.

Overview of main fuel and energy module features, which you can use at your stations.

Video introduction to our fuel and energy solution

Settings:

To get started, you should choose the integration scheme and, if necessary, purchase a controller for a gas station. You can also read “What technologies are used inside the inCust platform”

Next step – Overview of the setup procedure

Detailed description of settings:

1. 1. Customer account
2. 2. Loyalty programs
3. Settings “Points of Sale”
4. 4. Configuring “Terminals and Salespeople” list
5. 5. Set up “Product Categories”
6. 6. Setting up “Goods”
7. Fuel pump controller: overview, description, fuel pumps, fuel grades
8. Fueling Using USSD Menu
9. How to create a link, which will be embedded in a QR code that you place on a pump, a nozzle or at the fuel station
10. Commercial customer module: overview, video tutorial
11. Video: Collection of customer feedback in mobile app and with alternative methods to sell fuel
12. FuelTaxi

Useful articles:

Case study Eco Plus: regional network of fuel stations builds a modern bonus point system with complex loyalty rules based on capabilities of inCust platform

Automation of customer service and communication processes at fueling and charging stations

How to create efficient loyalty program for gas or charging station

How to sell fuel and energy without integration with payment systems?

Innovative Fueling Method Using USSD Menu

Integration options for fuel and energy stations

Solution for serving commercial customers at fueling and charging stations

Customer self-service at the fuel station via Kiosk information panel

Getting customer feedback at fuel stations in self-service