inCust Privacy Policy


inCust has a strong commitment to providing superior Service to all of its customers, and particularly inCust respects your concerns about privacy. As you use our Service, inCust App and Website, we may gather certain personal and other information from you. We have created this Privacy Policy to inform you of the type of information we gather, what we do with that information, and the circumstances under which we may disclose your information. We ask that you please read this Privacy Policy carefully prior to using our products, Service, inCust App and Website.

We will not sell or rent your personally identifiable information or a list of our users to third parties. However, as described in greater detail below, there are limited circumstances under which some of your information may be shared with third parties, under strict restrictions.

This Privacy Policy contains numerous general and technical details describing the steps that we take to protect your privacy. We have organized this Privacy Policy by major topic areas so that you can quickly locate to the information of most interest to you. Meeting your needs and expectations forms the foundation of everything that we do —including protecting your privacy.

If after reviewing this Privacy Policy you still have questions or privacy concerns please contact us and our technical support Service and Website at: .


This Privacy Policy will inform you of the following: (1) the type of personally identifiable information we collect through our Service, inCust App and Website as well as our products and Service and Website; (2) how your information is used; (3) with whom your information may be shared; (4) what choices are available to you regarding the collection, use, and distribution of your information; (5) the security procedures in place to protect your information; and (6) how you can access and correct any inaccuracies in the information collected about you.

Although we do our best to make sure that all our agreements with users are mutually compatible, should there arise any conflict between this Privacy Policy and another agreement between you and inCust, the terms of the other agreement will control any dispute that may arise.

A note about our Service, inCust App and Website: By using inCust’s Service, inCust App and Website you agree that this Privacy Policy and any other agreement relating to inCust’s Service, inCust App and Website shall be governed by and construed and enforced in accordance with the laws of the Commonwealth of Virginia without reference to conflicts of law rules and principles. You agree that this Privacy Policy is to be performed in the Commonwealth of Virginia, USA and that any action, dispute, controversy, or claim that may be instituted based on this Privacy Policy, or arising out of or related to this Privacy Policy or any alleged breach thereof, shall be prosecuted exclusively in the courts of the Commonwealth of Virginia and you, to the extent permitted by applicable law, hereby waive the right to change venue to any other state, county, district or jurisdiction; provided, however, that inCust as claimant shall be entitled to initiate proceedings in any court of competent jurisdiction.

Our Service, inCust App and Website, data centers, service providers and servers may be located in different countries. As such, our products and services may be subject to the laws of numerous countries and jurisdictions, some of which may require us to disclose certain information about our users. We are committed to keeping your information private, while still following all applicable laws.

Changes in the Privacy Policy

We want you to always be aware of what personal and other information we collect, how we use it, and under what circumstances we may disclose it. All personal information that we collect will be handled according to the Privacy Policy in effect at the time the information is collected. If the Privacy Policy changes in any significant respect, we will not use your personal data in a manner that is inconsistent with the Privacy Policy in effect at the time your information was collected without your permission.

From time to time, we may find the need to make changes to this Privacy Policy. upon notice given by one or more of the following means: upon notice given to you after you login to your Account, by email communication to the email address provided by you when you setup your Account or otherwise on record for your Account, or by written mail communication to the address on record for your Account. You will be given the opportunity to opt-out, provided that, if you choose to opt-out all or part of the Service, inCust App and/or Websites may no longer be available to you. If as the result of such changes, you want to alter the ways in which inCust is allowed to use your personal information, you can do so by following the procedure described in Creating and Updating Your Personal Account and Preferences section. You will be deemed to have been made aware of, and will be subject to, the changes to the Privacy Policy by your continued use of the Service, inCust App and Website after such notice has been given with the following exception: if at the time you provide personal information to inCust you limit how such information will be used to communicate with you, either by inCust or by third parties, inCust will not change your preference in this regard without your express consent.


Providing information

We receive and store any information you enter when using our Service, inCust App and Website or provide to us in any other way. We collect this information in order to make the Service, inCust App and Website function correctly and provide you with our Service. We also use this information to better understand how you use our Service, inCust App and Website and how we can better tune the Service, inCust App and Website, their content and functionality to meet your needs.

Third Party Content Providers/inCust App

Not all content of our Service, inCust App and Website is owned and controlled by us. Our Service, inCust App and Websites may contain links to content owned and/or operated by third parties. These third parties may drop cookies and/or use web beacons on your device, which may be used to identify your preferences or to recognize if you have previously had contact with these third parties. We do not control these content providers, their content, or their information and collection practices, and therefore are not responsible for their privacy policies or practices. Please direct all concerns regarding any third party website to that site’s administrator or webmaster.

We may use third party advertising companies to display advertisements when you use the Service, inCust App and Website. These companies may use general information about your use of the Service, inCust App and Website as well as other Service, inCust App and Website to provide specialized advertisements tailored to you. If you would like more information about this practice, please direct such concerns to the advertising company’s administrator or webmaster.

We may also make third party inCust App available through our Service, inCust App and Website. Please note that when you enable a third party inCust App, any the information collected by us is processed under this Privacy Policy while any information collected by the third parties is governed by their respective privacy policy.

Information We Collect

Most of the Services offered to users through the Website and/or inCust App requires you to create a user account with inCust (“User Account”). When registering for a User Account, inCust will ask you to voluntarily supply inCust with certain information about yourself, such as your first and last name and e-mail address, mobile phone number.

Please note that if you opt to use your SNS account to login to our Website and/or inCust App and use our Services or interact with other user through the Website and/or inCust App, inCust is able to access all of your data in connection with your SNS account, including, without limitation your friends list, pictures you posted or those posted of you, businesses and stories you “liked,” places you visited, etc. Keep also in mind that if your settings so provide, when items are saved (“wished”) on the Website and/or inCust App, such saved items can be cross-posted on your SNS’ pages.

This information that you provide is used for such purposes as allowing you to set up a user Account and profile that can be used to interact with other users through the Service, inCust App and Website, improving the content of the Service, inCust App and Website, customizing the advertising and content you see, and communicating with you about specials and new features. It is completely optional for you to engage in these activities and/or make any purchases from inCust and therefore to provide us with your personal information.

You are never obligated to provide personal information to us. However, if you should choose to withhold certain requested information, we may not be able to provide you with some or all of our Service. The information we request from you may be identified as mandatory or voluntary. If you do not provide us with the mandatory data we request, you may be unable to engage certain activities, use some our Service, inCust App and Website or make purchases.

When ordering products via Service, Website and/or inCust App, you may be asked to provide a credit card number, account and/or billing information. This information is collected and processed by online payment service providers, which we use for payment processing. Understanding the sensitive nature of information, we use reputable online payment service providers.

You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. If your personal information changes, or if you no longer wish to use our Service, inCust App and Website, you may correct, delete inaccuracies, or amend information by making the change on our member information page or by contacting us at: . We will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable.

The information you submit to us may be transferred across national boundaries and may be stored and processed in any of the countries in which we (and our affiliates) maintain offices or web hosting servers. In certain countries, or with respect to certain activities, the collection, transferring, storage, and processing of your information may be undertaken by our trusted vendors. You hereby expressly agree and acknowledge that information, including your personal information, may be transferred and stored outside the borders of your country and/or location.

Personal Account

If you wish to deactivate your personal Account, you can contact us and our technical support Service, inCust App and Website at: . When you deactivate your personal account, all information stored and maintained as part of your account, including, without limitation, information obtained from your SNS will be deactivated (although some information may be retained for archival, analytics, backup and record purposes). You may change your personal information and privacy preferences at any time by logging into your personal account. You may also access and change your personal information and privacy preferences by contacting us and our technical support Service, inCust App and Website at:

Securing the Transmission and Storage of Information

We are committed to protecting the security of your personal information. To protect that information, we use a variety of security technologies and procedures. Our data networks are protected by industry standard firewall and password protection systems and our security policies are periodically reviewed and enhanced as necessary. Furthermore, only authorized individuals have access to the information provided by our users. However, you should be aware that no data transmission over the Internet can be guaranteed secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us and you use our content, products, and Service, inCust App and Website at your own risk.

We treat the information you provide to us as confidential information. Your personally identifiable information is stored on a server with physical and electronic security features as customary in the industry, including login/password procedures and electronic firewalls designed to block unauthorized access. Because laws applicable to personal information vary by country, our offices or other business operations may put in place additional measures. All of our employees are aware of our privacy and security policies. Your information is only accessible to those employees who need it in order to perform their jobs.

If you use a password to protect your accounts and personal information, including those SNS accounts that you use for login or User Account setup, it is your responsibility to keep your password confidential. Do not share this information with anyone. Always install and use the latest versions of antivirus software. If you are sharing a computer, you should always log out before leaving any SNS or Service, inCust App and Website to protect access to your information from subsequent users.

Sweepstakes, Contests, and Promotions

inCust may offer sweepstakes, contests, and other promotions (any, a “Promotion”) through the Service, inCust App and Website that may require registration. By participating in a Promotion, you are agreeing to official rules that govern that Promotion, which may contain specific requirements of you, including, allowing the sponsor of the Promotion to use your name, voice and/or likeness in advertising or marketing associated with the Promotion. If you choose to enter a Promotion, your personal information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion’s official rules, such as on a winners list.


How Your Personal Information Is Used

We collect your information in order to record and support your participation in the activities you select. We may use your e-mail address to send a confirmation e-mail and, if necessary, may use other information you provide to us to contact you to assist us in processing purchases and Service, inCust App and Website you select. If you use our Service, inCust App and Website your information is made available to other registered users. Unless you opt-out, your personal information also may be used to keep you informed about our new products, product upgrades, patches, special offers, and other products and Service, inCust App and Website of selected third parties, and may be also used for improving the content of the Service, inCust App and Websites, customizing the advertising and content you see, and communicating with you about specials and new features. We may draw upon this personal information in order to adapt the Service, inCust App and Website of our community to your needs, to research the effectiveness of our network and Service, inCust App and Website, and to develop new tools for the community.

We may collect information about your use of the Service, inCust App and Website, such as the types of inCust Apps used. This information is collected in aggregate form, without identifying any user individually. We may use this aggregate, non-identifying statistical data for statistical analysis, marketing, or similar promotional purposes.

Legal Issues

Although we will always strive to guard your identity, we may disclose your personally identifiable information without your permission in limited circumstances. We will only do so if we have a good-faith belief that disclosure is reasonably necessary to (1) comply with laws, regulations, or government requests or (2) to investigate or protect against harmful activities to our guests, visitors, associates, or property, or to others. If we are required by law enforcement or judicial authorities to provide your personally identifiable information, we will only do so upon receipt of appropriate documentation. We may also disclose your information to investigate violation of and enforce our Terms of Service and Website.

Choices Available to You

You can always choose whether or not to disclose personally identifiable information, but that choice may prevent you from using the Service, inCust App and Website.

You can choose at anytime to opt out of receiving emails from inCust or from having your personally identifiable information shared with selected third party providers. If you wish to opt out, you can do so by editing your account preferences with respect to e-mail or the sharing of information or contacting us and our technical support Service, inCust App and Website at . If you elect to “opt out” we will not share your personal information with third parties or send you emails. However, we may continue to use your personal information for internal purposes, such as to enhance your user experience or as necessary to administer the Service, inCust App and Websites or comply with applicable laws and regulations.

We may send a one-time registration confirmation email and “Service and Website alert” messages to you to inform you of specific changes that may impact your ability to use a Service, inCust App and Websites, regardless of email contact opt-in status. Also, we may contact you if compelled to do so as part of a legal proceeding or if there has been a violation of any applicable licensing, warranty and purchase agreements.

We retain these rights because in limited cases we may need to contact you as a matter of law or regarding matters important to you. These rights do not allow us to contact you to market a new or existing Service, inCust App and Website if you have asked us not to do so, and issuance of these types of communications is rare.

If you create a personal Account with us, based on your personal preferences we may periodically contact you via e-mail to provide information about special offers and promotions that may be of interest to you. These communications will relate to select, reputable third parties with whom we have a strategic marketing relationship. We may use a third party e-mail service provider to send e-mails. This service provider is prohibited from using your e-mail address for any purpose other than to send inCust related e-mail. If you do not wish to receive e-mails with updates and information please change the settings in the inCust App or Website or unsubscribe by sending email to our technical support service: . In addition, every time you receive an e-mail you will be provided the choice to opt-out of future e-mails by following the instructions provided in the e-mail.

If you wish to opt out of receiving emails, the sharing or retention of any personal identification information, or otherwise change your personal preferences, you may contact us and our technical support at: .

To ensure that your request is honored, provide information sufficient for us to accurately identify and access your records, such as your full name, sex, date of birth, address and the email address, mobile phone number you provided to us when you requested Service. We reserve the right to contact you to verify that we have accurately identified record.

Cookies and Web Beacons<h/4>

Our Service, inCust App and Website uses “cookie” and “web beacon” technology. “Cookies” are short pieces of data generated by a web server or mobile inCust App that a Service, inCust App and Website stores on a user’s device. Our Service, inCust App and Website may require the use of a cookie for purposes of keeping information you enter on multiple pages together. Cookies also enable us to customize our Service, inCust App and Website and offerings to your needs and provide you with a better online experience with us. In addition, cookies are used to:

measure usage of various pages on our Service, inCust App and Website to help us make our information; more pertinent to your needs and easy for you to access; and
provide functionality such as online orders, our Service, inCust App and Website and other functionality that we believe would be of interest and value to you.
The types of cookies that we use are referred to as “session” cookies and “persistent” cookies. Session cookies are temporary and are automatically deleted once you stop using the Service, inCust App and Website. Persistent cookies remain in permanent data storage of your device until you delete them. Cookies do not, under ordinary circumstances, corrupt or damage your device, programs, or files.

In addition, the service providers we use to serve and host our advertisements, and/or deliver our e-mails, use session and persistent cookies to track the number of times the service is accessed and whether the service was accessed from an advertisement. There are no cookies in the advertisements or e-mails. A cookie is placed on your device only if and when you click on an advertisement or open the e-mail. The cookie generated from the advertisement or e-mail does not contain any personally identifiable information and will remain in your device’s permanent data storage until you delete it.

Beacons are used in combination with cookies to help website and mobile inCust App’ operators understand how visitors interact with their online Service, inCust App and Website. A beacon is typically a transparent graphic image (usually 1 pixel x 1 pixel). In contrast to cookies, which are stored in a permanent data storage of user devices, beacons are embedded invisibly on online pages and are about the size of the period at the end of this sentence. These beacons are not tied to personally identifiable information. The use of beacons allows the inCust App to measure the actions of the visitor using the inCust App that contains the beacon. It makes it easier to follow and record the activities of a recognized browser, such as the path of visited pages and/or inCust App. We use the information provided by beacons to develop a better understanding of how our users use the Service, inCust App and Website, and to facilitate those users’ interactions with the Service, inCust App and Website. We may make the aggregate data obtained from analytics (including from our third party analytics providers, if applicable) publicly available. If this data is made available, none of the information will be personally identifying information or potentially-personally identifying information.


We take our users’ privacy concerns with utmost respect and attention. If you believe that there was an instance of non-compliance with this Privacy Policy with regard to your personal information or you have other related inquiries or concerns, you may write or contact us and our technical support at: .

In your message, please describe in as much detail as possible the nature of your inquiry or the ways in which you believe that the Privacy Policy has not been complied with. We will investigate your inquiry or complaint promptly.

Copyright 2016 inCust Inc. All rights reserved. The Website and Services and accompanying products and documentation are the copyrighted property of inCust and/or its licensors and protected by copyright laws and international intellectual property treaties. inCust® and related logo, and all related product and service names, design marks and slogans are the trademarks and/or registered trademarks of inCust. All other product and service marks contained herein are the trademarks of their respective owners. Any use of the inCust or third party trademarks or logos without the prior written consent of inCust or the applicable trademark owner is strictly prohibited.