There’s no need for plastic or paper cards. The only thing needed is the client’s mobile phone number.
From the most simple to complex rules of client motivation – you will be able to customize it on your own.
Works with 1C, R-Keeper, Poster, SmartTouch, and others. Functions with POS, CRM, CMS and online shops.
HOW DOES OUR LOYALTY PROGRAM WORK?
Example 1: The first visit of a client.
What are bonus points and discounts?
Bonus points offer a discount in the future. During the first visit, a client pays full price and does not receive a discount, only bonus points – the promise of a discount on the next purchase.
Bonus points motivate further purchases, as everyone wants to spend them. After the new purchase, the client receives new bonus points. This brings us full circle! Your customers are motivated to come back to you again and again.
A discount is a popular incentive for making purchases, but the discount does not motivate customers to visit your point of sales in future.
Example 2: Further visits of a client.
If a client has the inCust Mobile app, she will receive push notifications instead of SMS. How many bonus points the customer receives, and additional conditions, are set by you in the loyalty program settings.
See how it works for the clients of your business!
Flexible Rules of the Loyalty Program
You can limit bonus points or discount crediting by the percentage of the total amount of the check, by lowering the limit of the check, or by limiting the full sum of the purchase. Set your rules depending on:
- the importance of the client (for example, specify categories of Standard, Silver, Gold, etc.)
- a single purchase or accumulated purchases amount
- the category of the product
- a point of sale
- set time period, day of the week, time, etc.
To start: set the percentage of bonus points or discounts, — and your loyalty program is ready
Virtual Fuel Cards and Prepaid Cards
You can abandon expensive equipment and avoid issuing of plastic cards. With inCust, you can check the amount of fuel purchased in advance, or any other pre-paid product or service, based on the mobile phone number of the client (e.g., driver). Multilevel authorization and protection of trade transactions in inCust make business much easier.
Want more? Click here for the free advice of the loyalty program specialist.
inCust Mobile Application
inCust Mobile app for Android and iOS provides an excellent opportunity to attract new clients and motivate purchases. Publish news and special offers in the news feed (as on Facebook) and attract new customers to your business. Geo-targeting allows them to see information about your point of sale when they are nearby.
Add news and events immediately after registering your business with inCust.
Reward your Clients
With the help of select client accounts in inCust, you can quickly implement reward schemes such as punch cards: “Buy a product or service X times, and you will get it for free next time.” You can use any product or service as a gift, as all records are maintained accurately.
You can set your individual rules right now.
Digital Gift Certificates and Coupons
There is no need to print coupons and gift certificates on paper anymore. You can issue digital coupons and certificates in inCust. There is no limit on the amount of the digital certificates or coupons produced, and you can set their lifetime to any term.
Find out more – call or email us.
Benefits for You
Quick launch of the bonus points or discount system in the cloud.
All you need to do is install inCust Mobile Application on the mobile phones of your sales personnel or run integration with cash registers. Your clients do not need to have a smartphone, just a regular mobile phone will do. Determine your basic settings and your loyalty program is ready to service clients.
The most important achievement is that we’ve established out-of-store communications with our clients. They like the offered saving system. And everything works without any cards or equipment.
An SMS with the remaining bonus points that the client receives really brings clients back to our car wash. At the car wash we have very expensive high-quality equipment produced in USA, and our clients are happy. We’ve chosen inCust for its efficiency and reliability.
inCust provided us with the possibility to collect a clear database of our clients without any extra efforts. The things I like - there is no need to monitor all this information. Our clients receive notifications about our sales and arrivals. And they really come back and often bring friends. Also, this system with extra bonuses works pretty well. inCust gave us the possibility to incorporate bonus points without any printed cards and we don’t waste money on special equipment. Isn’t it great?director of Darunok.com