Fueling Using USSD Menu
To use an innovative refueling method via USSD menu, a fuel station must be equipped with the controller offered with the Prime FMS product, and the driver or other purchaser of fuel must have a cell phone connected to the mobile network. Any mobile phone will suffice, even a push-button one.
At the fuel station, a customer sees some digital code that identifies the station. The customer enters this code into the USSD menu and sends a command with the code to the mobile operator. Through the operator, the code goes to the inCust cloud server. The fuel distribution control system that runs on the server interacts with the controller at the fuel station and determines the possibility of dispensing fuel, as well as checks if pumps are available.
The customer selects the required pump and sees the choice of fuel grades that the pump can supply. Next, the customer chooses the fuel grade. After that, they can specify a specific amount of fuel to be purchased or an amount of money to be spent.
The customer can make payment in different ways: using the African payment system MPESO, USSD payment, from a customer account, or by credit card. The system immediately shows how many liters are available for purchase if you use the selected payment option. Funds will be reserved (temporarily blocked) first. Next, fueling begins, and our system will automatically track if the fuel nozzle is lifted. The fuel station carries out the dispensing. After fueling is complete, the cost of the provided fuel is withdrawn from the reserved sum, and the rest is released from reserve and becomes available for future operations.