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    • Platform
    • Modules
    • Industries
    • Pricing
    • Business Insights
    • Introduction to Knowledgebase
    • Instructions
      • Instruction – Control panel for business
        • 1. Statistics
          • Statistics: Overview
          • 1.1 Customer activity
          • 1.2 Turnover in the loyalty program
          • 1.3 Visits / Redeemed benefits
          • 1.4 Cost of the loyalty program / application users
        • 2. Settings
          • Settings: Overview
          • 2.1 Business
          • 2.2 Loyalty programs
            • Loyalty programs: Overview
            • 2.2.1 Loyalty program settings
            • 2.2.2 Customer Categories
            • 2.2.3 Customer category settings
            • 2.2.4 Loyalty program rules
            • 2.2.5 Referral program
            • 2.2.6 Store
              • Store: Overview
              • 2.2.6.1 Store
              • 2.2.6.2 Delivery methods
            • 2.2.7 Message templates
            • 2.2.8 Taxes and Fees
            • 2.2.9 Costs / Margins
            • 2.2.10 Additional settings
          • 2.3 Price groups
            • Price groups: Overview
            • 2.3.1 Price group of goods
            • 2.3.2 Price Table mode
          • 2.4 Points of Sale
            • Points of Sale: Overview
            • 2.4.1 Setting up a point of sale
            • 2.4.2 Point of sale publishing
          • 2.5 Terminal and salespeople
            • Terminal and salespeople: Overview
            • 2.5.1 Operation modes of inCust Terminal
            • 2.5.2 Kiosk Modes
            • 2.5.3 Terminal: Costs/Margins configuration
          • 2.6 Customer accounts
          • 2.7 Goods and Services
            • 2.7.1 Goods and Services
            • 2.7.2 Categories
          • 2.8 Fuel pump controllers
        • 3. Log of transactions
        • 4. Log of orders
        • 5. Customers
          • Customers: Oveview
          • 5.1 Import customers
          • 5.2 Customer questionnaire
          • 5.3 Add new customer
        • 6. News and information
        • 7. Messages
        • 8. Coupon series
          • Coupon series: Oveview
          • 8.1 Coupons
          • 8.2 Coupons: Create coupons series
        • 9. Coupon exchange
        • 10. Gift certificates
        • 11. Series of prepaid cards
          • Series of prepaid cards: Oveview
          • 11.1 Prepaid cards
          • 11.2 Accounts for prepaid cards
          • 11.3 Categories of prepaid services
          • 11.4 Services for prepaid cards
        • 12. My account
          • My account: Oveview
          • 12.1 Invoices and finance
          • 12.2 Replenish account
        • 13. Recommend us
        • 14. Support
      • Ways of working with customer
      • Customer Account and mobile app
      • inCust mobile app: information about the company, points of sale, contacts, loyalty programs.
      • News, geo-targeted news, personalized news, news from website or social networks, messages, receiving messages
      • Methods of crediting and redeeming rewards
      • Methods of accepting payment from customers
      • How to set up the Store in the customer application inCust?
      • Payment by direct link or QR
      • Payment by credit card at the checkout without a bank terminal.
      • Setting up Kiosk in the customer authentication mode
      • Instruction Digital pkpass card
        • Digital pkpass card for user authorization
          • Digital pkpass card for user authorization
          • Self-registration of a customer using a link or a QR code
          • How to open PKPASS?
          • Adding a digital pkpass card
        • A customer obtains a digital copy of a plastic card on their own
        • Delivery of a link to a digital card in an SMS at the time of registration by phone
        • ADDING A DIGITAL PKPASS CARD TO APPLE WALLET OR PASSBOOK
      • Extended customer questionnaire, possibility to set questionnaire at the Terminal. Filtering by personal data
      • Coupons and certificates
      • How to arrange distribution of tickets with the help of inCust?
      • Using commercial accounts
      • Coupon exchange
      • Gift cards and their varieties: how to create, issue, and sell
      • Instructions for setting up fuel or energy
        • Description of main features
        • Instructions for setting up fuel or energy: Overview
        • Fuel and Energy: Overview of the setup procedure
        • Fuel and Energy: Overview of the commercial customers
        • Detailed description of setting up the required items of the Business Panel
          • 1. Customer account
          • 2. Loyalty programs
          • 3. Settings “Points of Sale”
          • 4. Configuring “Terminals and Salespeople” list
          • 5. Set up “Product Categories”
          • 6. Setting up “Goods”
          • 7. Fuel Pump Controller
            • Fuel Pump Controller: Overview
            • 7.1 Description
            • 7.2 Fuel pumps
            • 7.3 Fuel grades
          • 8. Fueling Using USSD Menu
          • 9. Creation of a link for a QR code to transfer customers to the app
          • 10. Video tutorial: new Commercial customers module for fuel stations
          • 11. Self-service at the fuel station via Kiosk information panel
      • Configuring Road Tankers Module
        • Configuring Road Tankers Module
        • Road Tankers list
        • Terminals and salespeople
          • Terminals and salespeople
          • Employee access
        • Fuel Pump Controller
          • Fuel Pump Controller
          • Description
          • Pumps
          • Fuel Grades
          • Fuel Tanks
        • Maps And Routes
        • Customers Tanks
        • Add links between customers and fuel tankers
        • Route Lists
        • Add route
      • Instruction for setting up FuelTaxi
      • Equipment Setup Guide for Car Washes or Other Vending Machines
      • Instructions for setting up customer feedback
        • Description of main features
        • Instruction for setting up customer feedback
      • Instructions for setting up and using complex pricing schemes
        • Instructions for setting up and using complex pricing schemes: Overview
        • Taxes and Fees
        • Costs/Margins
        • Price groups
        • Price group of goods
        • Price Table mode
        • Terminal: price groups configuration
        • Terminal: Costs/Margins configuration
        • Pricing for commercial customers
    • Learning
      • Quick start
        • Registration of your loyalty program in the inCust service
        • First steps. Customer registration, crediting and redeeming of bonus points. Communication with customers
      • Typical loyalty programs. Settings.
        • How to set up a bonus points program with different rates of crediting bonus points?
        • How to set up the bonus points loyalty program: bonus points depend on purchases for all the time.
        • How to set up the bonus points program to make the bonus points rate depend on the amount of cash receipt.
        • How to set up the bonus points loyalty program to make the bonus points rate depend on purchases over three months
        • How to set up a discount program with different discounts for different customers
        • How to set up the discount program to make discount depend on the amount of purchases for all the time?
        • How to set up a discount program to make discount depend on the amount of cash receipt?
        • How to set up discount program to make discount depend on the amount of purchases over three months.
    • API and Integration Documentation
      • API reference and Integration
      • Integration Poster POS
      • Integration with Syrve
      • Software for business
      • Software for customers
      • What technologies are use inCust
      • Customer’s chatbot
      • Integration schemes for fuel stations
      • Controller for integration with fuel station
      • Settings for RemoteScanner
      • “Fuel Price” Script
      • Product Upload Script
    • Media files and software
      • Logo
      • Mascot
      • Printables for points of sale
      • Print materials for QR-code placement
    • Practice and recommendations
      • Building The Loyalty Program
      • How to build brand loyalty?
      • How to build customer loyalty?
      • How to involve more customers in the loyalty program?
      • Gift Certificate
      • Coupons and certificates
    • FAQ
    • Glossary

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