Customer interaction and lifecycle management in retail

If you have


Retail businesses have stiff competition and must keep expenses at a minimum. At the same time, customers want stellar shopping experience and are sensitive to special offers, coupons and other incentives. The use of the CLM platform will make customers make purchases more frequently and increase the turnover.

Instruments, offered by inCust, such as bonus points and coupons, as well as goods offered specifically to frequent buyers, help not just to retain customers, but also help sell the goods, which don’t get enough customer attention.

We will help you with such problems

  • Little knowledge of customers

  • Frequent discounts undermine profit

  • It is hard to stand out from the crowd

  • No contact with customers out of stores

Benefits for you

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Speak one-to-one with customers using omnichannel communications

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Personalize marketing offers to increase their effectiveness

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Process sales, payments and pre-orders with POS software by inCust

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Reward customers using a powerful and flexible loyalty program

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Free customers from plastic cards by providing alternative authentication methods

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Help customers serve themselves using Information Panel / Kiosk

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Increase profits with up-sales and cross-promotions

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Sell goods via E-shop

We have the right instruments for you

POS

Loyalty and Rewards

Coupons and Certificates

Prepaid Goods and Services

Information Panel / Kiosk

Customer database

Information and Communications

Got specific needs and tasks?

Let’s find the best solution together