Information and Communications
Stay in touch with your customers. Inform people about news and events, send individual or group offers and get feedback from customers
Instruments of Information and Communications module
Integrates with
E-shop
(to include links to goods in informational messages)
Coupons and Certificates
(to include coupons in informational messages)
Information Panel / Kiosk
(to show news, special offers, and other information to customers, and to collect feedback from customers)
Customer Database
(to implement targeted communication)
Target industries
FMCG
Telecom
Mass-Market Businesses
Banks
More options for your business
- Automatic delivery of the message when a customer receives some reward
- Distributed information may include clickable coupons (when the Coupons and Certificates module is used)
- Distributed information may include links to goods in the e-shop (when the E-shop module is used)
- Support for iBeacon devices to send targeted information to customers who pass by your points of sale
- Geo-targeted distribution of information
- Possibility to include personalized information to messages
- Customer ratings – ask customers about your service after they complete a transaction with your business
- Customer feedback – customers can send you private messages from the mobile app for customers or from the Customer Control Panel
