Customer interaction and lifecycle management in retail
If you have
Retail businesses have stiff competition and must keep expenses at a minimum. At the same time, customers want stellar shopping experience and are sensitive to special offers, coupons and other incentives. The use of the CLM platform will make customers make purchases more frequently and increase the turnover.
Instruments, offered by inCust, such as bonus points and coupons, as well as goods offered specifically to frequent buyers, help not just to retain customers, but also help sell the goods, which don’t get enough customer attention.
We will help you with such problems
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Little knowledge of customers
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Frequent discounts undermine profit
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It is hard to stand out from the crowd
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No contact with customers out of stores
Benefits for you
Speak one-to-one with customers using omnichannel communications
Personalize marketing offers to increase their effectiveness
Process sales, payments and pre-orders with POS software by inCust
Reward customers using a powerful and flexible loyalty program
Free customers from plastic cards by providing alternative authentication methods
Help customers serve themselves using Information Panel / Kiosk
Increase profits with up-sales and cross-promotions
Sell goods via E-shop
We have the right instruments for you
POS
Loyalty and Rewards
Coupons and Certificates
Prepaid Goods and Services
Information Panel / Kiosk
Customer database
Information and Communications
Got specific needs and tasks?
Let’s find the best solution together
