Collection of feedback from customers and clients of your business
Customers value when a business cares about their opinion and wants to hear it. Welcome your customers, clients, or guests, to send you their rating or feedback
Key benefits
Best for
MASS-MARKET BUSINESSES
SHOPPING MALLS
Introductory video
Price of the solution
Free service |
According to service plans |
|
| Invite customers during the visit | + | + |
| Send invitations after a sale | + | + |
| Send invitations after a sale or a visit to the point of sale | +
(Via email, application and chatbot – free of charge, via SMS – at a message sending rate) |
+
(Via email, application and chatbot – free of charge, via SMS – at a message sending rate) |
| Have multiple Feedback sources * | 2 | Unlimited |
| Leave feedback through the site, mobile application, chatbot | + | + |
| Attach pictures and voice records to reviews | – | + |
| Issue coupons and certificates as a reward | + | + |
| Process issued coupons and certificates by the inCust system | – (you can process issued coupons manually or in another system) |
+ |
| Run Loyalty program | – | + |
| Use Terminal application to register sales and process coupons | – | + |
* A feedback source enables you to figure out the specific invitation to leave feedback that a customer or client used. The same source can be used in any number of places and methods of invitation.
