![crane](https://incust.com/en/wp-content/uploads/sites/4/2019/05/crane-300x253.png)
Collection of feedback from customers and clients of your business
Customers value when a business cares about their opinion and wants to hear it. Welcome your customers, clients, or guests, to send you their rating or feedback
Key benefits
![screenshot-2 screenshot-2](https://incust.com/en/wp-content/uploads/sites/4/2021/05/screenshot-2-120x120.png)
![screenshot-3 screenshot-3](https://incust.com/en/wp-content/uploads/sites/4/2021/05/screenshot-3-120x120.png)
![screenshot screenshot](https://incust.com/en/wp-content/uploads/sites/4/2021/05/screenshot-120x120.png)
![screenshot-1 screenshot-1](https://incust.com/en/wp-content/uploads/sites/4/2021/05/screenshot-1-120x120.png)
Best for
![municipal municipal](https://incust.com/en/wp-content/uploads/sites/4/2019/07/municipal-1-95x90.png)
MASS-MARKET BUSINESSES
![shopping shopping](https://incust.com/en/wp-content/uploads/sites/4/2019/07/shopping-95x90.png)
SHOPPING MALLS
Introductory video
Price of the solution
Free service |
According to service plans |
|
Invite customers during the visit | + | + |
Send invitations after a sale | + | + |
Send invitations after a sale or a visit to the point of sale | +
(Via email, application and chatbot – free of charge, via SMS – at a message sending rate) |
+
(Via email, application and chatbot – free of charge, via SMS – at a message sending rate) |
Have multiple Feedback sources * | 2 | Unlimited |
Leave feedback through the site, mobile application, chatbot | + | + |
Attach pictures and voice records to reviews | – | + |
Issue coupons and certificates as a reward | + | + |
Process issued coupons and certificates by the inCust system | – (you can process issued coupons manually or in another system) |
+ |
Run Loyalty program | – | + |
Use Terminal application to register sales and process coupons | – | + |
* A feedback source enables you to figure out the specific invitation to leave feedback that a customer or client used. The same source can be used in any number of places and methods of invitation.