{"id":8729,"date":"2022-03-14T04:36:10","date_gmt":"2022-03-14T09:36:10","guid":{"rendered":"https:\/\/incust.com\/en\/?page_id=8729"},"modified":"2022-03-16T04:58:33","modified_gmt":"2022-03-16T09:58:33","slug":"methods-of-crediting-and-redeeming-rewards","status":"publish","type":"page","link":"https:\/\/incust.com\/en\/knowledgebase\/business-user-manual\/methods-of-crediting-and-redeeming-rewards\/","title":{"rendered":"Methods of crediting and redeeming rewards"},"content":{"rendered":"
[vc_row][vc_column width=”2\/6″][vc_wp_custommenu nav_menu=”6″ el_id=”stiky-menu”][\/vc_column][vc_column width=”4\/6″][mk_fancy_title color=”#333333″ size=”32″ font_weight=”400″ txt_transform=”uppercase” margin_bottom=”10″ font_family=”none”]Methods of crediting and redeeming rewards<\/span>[\/mk_fancy_title][vc_column_text css=”.vc_custom_1647424578123{margin-bottom: 0px !important;}”]Here you will find a short description that will help you to choose the most suitable scheme for issuing and redeeming rewards. This material will be useful for those who design their loyalty program<\/p>\n

Varieties of rewards<\/a>
\nMethod of redeeming rewards<\/a>
\nMethod of crediting rewards<\/a>
\nCustomer recommendation program<\/a>
\nCoupon recommendation program<\/a>
\nReward: Bonus points, temporary bonuses<\/a>
\n<\/a>Reward: Certificate, Unique code, Coupon<\/a>
\n<\/a>Rewards: Prepaid Cards<\/a>
\n<\/a>1. Promotions and business news<\/a>
\n<\/a>2. Lottery<\/a>
\n<\/a>3. Receiving a number (set) of gifts when scanning one code<\/a>
\n<\/a>4. Issuance by the seller (in the partner place)<\/a>
\n<\/a>5. Scanning a QR code from a fiscal check<\/a>
\n<\/a>6. Payment per visit<\/a><\/p>\n

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<\/div>\n<\/div>\n[\/vc_column_text][mk_fancy_title tag_name=”h3″ color=”#333333″ size=”20″ font_weight=”bold” txt_transform=”uppercase” margin_top=”10″ margin_bottom=”0″ font_family=”none”]<\/a>Varieties of rewards<\/strong>[\/mk_fancy_title][vc_column_text css=”.vc_custom_1647334746029{margin-bottom: 0px !important;}”]\n
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  1. Bonus points, promotional bonuses (cash back), deferred discount<\/span><\/li>\n
  2. Certificate (ability to replenish bonus points or the customer’s account)<\/span><\/li>\n
  3. Unique partner code for a discount\/gift\/ticket<\/span><\/li>\n
  4. Coupon \u201cCheck modifier\u201d (ability to get a discount\/special price\/bonus points\/promotional bonuses)<\/span><\/li>\n
  5. Gift certificate (ability\u00a0 to receive a set of coupons)<\/span><\/li>\n
  6. Prepaid cards (digital wallet with a set of customer accounts)<\/span><\/li>\n
  7. Referral program (multi-level referral program between customers)<\/span><\/li>\n<\/ol>\n[\/vc_column_text][mk_fancy_title tag_name=”h3″ color=”#333333″ size=”20″ font_weight=”bold” txt_transform=”uppercase” margin_top=”10″ margin_bottom=”0″ font_family=”none”]<\/a>Method of redeeming rewards<\/strong>[\/mk_fancy_title][vc_column_text css=”.vc_custom_1647335376412{margin-bottom: 0px !important;}”]\n
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    1. When posting a check in the inCust register (entering the amount, selecting goods)<\/span><\/li>\n
    2. Scanning a QR-code with an encoded check amount<\/span><\/li>\n
    3. Inside third-party accounting systems<\/span>\u00a0or via API with any other accounting system<\/span><\/li>\n
    4. Scanning the QR code of the \u201cCertificate\u201d<\/span><\/li>\n
    5. Through the inCust business panel<\/span><\/li>\n
    6. Payment for the visit:<\/span>
      \n<\/span>\u0430) inCust Kiosk, self-service tablet (customer authentication mode)<\/span>
      \n<\/span>\u0431) using iBeacon targeting technology<\/span><\/li>\n
    7. E-store<\/span><\/li>\n
    8. With the help of promotions and business news in a mobile application<\/span><\/li>\n
    9. Trigger messages \u201cBirthday\u201d<\/span><\/li>\n
    10. Tiered referral program (rewards for every new customer you refer)<\/span><\/li>\n<\/ol>\n[\/vc_column_text][mk_fancy_title tag_name=”h3″ color=”#333333″ size=”20″ font_weight=”bold” txt_transform=”uppercase” margin_top=”10″ margin_bottom=”0″ font_family=”none”]<\/a>Method of crediting rewards<\/strong>[\/mk_fancy_title][vc_column_text css=”.vc_custom_1647335942001{margin-bottom: 0px !important;}”]\n
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      1. When making a check in the registrar inCust<\/span><\/li>\n
      2. Customer Application (WEB, Android, IOS) – coupon purchase (bonus points, customer account)<\/span><\/li>\n
      3. Customer Application (WEB, Android, IOS) – buying a gift in the store (bonus points, customer’s account)<\/span><\/li>\n
      4. Coupon redemption in the customer application and receiving a discount\/gift\/ticket code<\/span><\/li>\n
      5. Redeem the coupon in the customer application and receive bonuses \/ temporary bonus points\/funds to the customer’s account<\/span><\/li>\n
      6. E-store<\/span><\/li>\n
      7. inCust Kiosk (Reward Selection Mode)<\/span><\/li>\n
      8. Inside third-party accounting systems or via API with any other accounting system<\/span><\/li>\n
      9. Using a 3rd Party discounts\/gifts\/ticket codes<\/span><\/li>\n<\/ol>\n[\/vc_column_text][mk_fancy_title tag_name=”h3″ color=”#333333″ size=”20″ font_weight=”bold” txt_transform=”uppercase” margin_top=”10″ margin_bottom=”0″ font_family=”none”]<\/a>Customer recommendation program<\/strong>[\/mk_fancy_title][vc_column_text css=”.vc_custom_1647338635495{margin-bottom: 0px !important;}”]Using the mobile app or my.incust.com page, customers can recommend your business to friends and colleagues, increasing the flow of new customers.<\/span><\/p>\n

        Mechanics of the recommendation program:<\/b> the program of recommendations is configuredin the Business Control Panel. The type of reward for acceptance of the recommendation and the recommendation (bonuses, temporary bonus points, funds to the account, coupon) is indicated.<\/span><\/p>\n

        The mechanics of using the referral program: <\/b>In the mobile application, you need to click the \u201cRecommend\u201d button on the page of the point of sale and select the method for submitting the recommendation. It can be a link or a QR code. A friend of the customer can accept the recommendation using either the mobile app or the <\/span>my.incust.com<\/span><\/a> page.<\/span>
        \n<\/span><\/p>\n

        Setup<\/b>: Brands & Loyalty Programs => Select Brand => Referral Program<\/span>[\/vc_column_text][mk_fancy_title tag_name=”h3″ color=”#333333″ size=”20″ font_weight=”bold” txt_transform=”uppercase” margin_top=”10″ margin_bottom=”0″ font_family=”none”]<\/a>Coupon recommendation program<\/strong>[\/mk_fancy_title][vc_column_text css=”.vc_custom_1647339526910{margin-bottom: 0px !important;}”]Customers can share coupons for attracting more new customers.<\/span><\/p>\n

        Setting mechanics:<\/b> when setting up a coupon, set the option \u201cCustomers are allowed to distribute coupons\u201d and specify the reward type.<\/span><\/p>\n

        Usage mechanics:<\/b> In the mobile application, the customer needs to select a coupon, click the \u201cShare\u201d button on the coupon page. You can share the coupon using the link or let a friend scan the QR code. A friend of the customer can accept the recommendation using either the mobile app or the my.incust.com page.<\/span><\/p>\n

        Coupon Setting<\/b>: Business Dashboard => Coupon Series<\/span>[\/vc_column_text][mk_fancy_title tag_name=”h3″ color=”#333333″ size=”20″ font_weight=”bold” txt_transform=”uppercase” margin_top=”10″ margin_bottom=”0″ font_family=”none”]<\/a>Reward: Bonus points, temporary bonuses<\/strong>[\/mk_fancy_title][vc_column_text css=”.vc_custom_1647339950814{margin-bottom: 0px !important;}”]Credit:<\/b><\/p>\n

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        1. In the inCust Register<\/span><\/li>\n
        2. QR code scanning<\/span><\/li>\n
        3. Inside third party accounting systems<\/span><\/li>\n
        4. Through the inCust business panel<\/span><\/li>\n
        5. Payment for the visit<\/span> :<\/span>
          \n<\/span>\u0430) inCust Kiosk<\/span>
          \n<\/span>\u0431) using iBeacon<\/span><\/li>\n
        6. E-store<\/span><\/li>\n
        7. With the help of promotions, business news in a mobile application<\/span><\/li>\n
        8. Trigger \u201cBirthday\u201d<\/span><\/li>\n
        9. Recommendation program<\/span><\/li>\n<\/ol>\n

          Redeem<\/b>:<\/span><\/p>\n

            \n
          1. In the inCust Register<\/span><\/li>\n
          2. Customer Application (WEB, Android, IOS)<\/span><\/li>\n
          3. E-store<\/span><\/li>\n
          4. inCust Kiosk (Reward Selection Mode)<\/span><\/li>\n
          5. Inside third party accounting systems<\/span><\/li>\n<\/ol>\n[\/vc_column_text][mk_fancy_title tag_name=”h3″ color=”#333333″ size=”20″ font_weight=”bold” txt_transform=”uppercase” margin_top=”10″ margin_bottom=”0″ font_family=”none”]<\/a>Reward: Certificate, Unique code, Coupon<\/strong>[\/mk_fancy_title][vc_column_text css=”.vc_custom_1647340707765{margin-bottom: 0px !important;}”]Credit<\/b>:<\/span><\/p>\n
              \n
            1. In the inCust Register<\/span><\/li>\n
            2. QR code scanning<\/span><\/li>\n
            3. Inside third party accounting systems<\/span><\/li>\n
            4. E-store<\/span><\/li>\n
            5. With the help of promotions, business news in a mobile application<\/span><\/li>\n
            6. Recommendation program<\/span><\/li>\n
            7. * – using iBeacon with a little customization<\/span><\/li>\n<\/ol>\n

              Redeem<\/b>:<\/span><\/p>\n

                \n
              1. In the inCust Registrator<\/span><\/li>\n
              2. Customer Application (WEB, Android, IOS)<\/span><\/li>\n
              3. inCust Kiosk (Reward Selection Mode)<\/span><\/li>\n
              4. Inside third party accounting systems<\/span><\/li>\n
              5. E-store<\/span><\/li>\n<\/ol>\n[\/vc_column_text][mk_fancy_title tag_name=”h3″ color=”#333333″ size=”20″ font_weight=”bold” txt_transform=”uppercase” margin_top=”10″ margin_bottom=”0″ font_family=”none”]<\/a>Rewards: Prepaid Cards<\/strong>[\/mk_fancy_title][vc_column_text css=”.vc_custom_1647340922864{margin-bottom: 0px !important;}”]Credit<\/b>:<\/span><\/p>\n
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                1. In the inCust Register<\/span><\/li>\n
                2. QR code scanning<\/span><\/li>\n
                3. E-store<\/span><\/li>\n
                4. With the help of promotions, business news in a mobile application<\/span><\/li>\n<\/ol>\n

                  Redeem<\/b>:<\/span><\/p>\n

                    \n
                  1. In the inCust Registrator<\/span><\/li>\n
                  2. Customer Application (WEB, Android, IOS)<\/span><\/li>\n
                  3. E-store<\/span><\/li>\n
                  4. inCust Kiosk (Reward Selection Mode)<\/span><\/li>\n
                  5. Inside third party accounting systems<\/span><\/li>\n<\/ol>\n[\/vc_column_text][mk_fancy_title tag_name=”h3″ color=”#333333″ size=”20″ font_weight=”bold” txt_transform=”uppercase” margin_top=”10″ margin_bottom=”0″ font_family=”none”]<\/a>1. Promotions and business news<\/strong>[\/mk_fancy_title][vc_column_text css=”.vc_custom_1647342773915{margin-bottom: 0px !important;}”]On the main page of the inCust mobile application or the web version of my.incust.com, you can post your news and promotions.<\/span><\/p>\n

                    Mechanics<\/b>: the news of your business can be created in the Business Control Panel, where you can attach a coupon. The coupon can be both paid or free of charge. The customer sees the news, clicks on the coupon, and gets the benefits.<\/span>[\/vc_column_text][mk_fancy_title tag_name=”h3″ color=”#333333″ size=”20″ font_weight=”bold” txt_transform=”uppercase” margin_top=”10″ margin_bottom=”0″ font_family=”none”]<\/a>2. Lottery<\/strong>[\/mk_fancy_title][vc_column_text css=”.vc_custom_1647343386882{margin-bottom: 0px !important;}”]Crediting mechanics:<\/b> scanning a Qr-code from an advertising materials (leaflet, banner, social network, etc.).<\/span><\/p>\n

                    Implementation example:<\/b> The customer sees a gift as a Qr-code, scans it and when receiving this coupon, sees what kind of gift he received (random choice). Customer shows his winnings to the organizers and gets appropriate gift. You can offer not a gift, but a discount.<\/span><\/p>\n

                    Settings<\/b>: Coupon => External => Upload a file with a list of gifts<\/span><\/p>\n

                    *list of gifts with gift codes, you can download *.xls .<\/span>[\/vc_column_text][mk_fancy_title tag_name=”h3″ color=”#333333″ size=”20″ font_weight=”bold” txt_transform=”uppercase” margin_top=”10″ margin_bottom=”0″ font_family=”none”]<\/a>3. Receiving a number (set) of gifts when scanning one code<\/strong>[\/mk_fancy_title][vc_column_text css=”.vc_custom_1647343737107{margin-bottom: 0px !important;}”]Crediting (issuance) mechanics<\/b>: scanning a Qr-code from advertising materials (leaflet, banner, social network, information desk, cash desk, etc.)<\/span><\/p>\n

                    Without integration (the partner provides a discount code, bonuses in the *.xls table)<\/span><\/p>\n

                    How to use it with partners (redeem):<\/b><\/p>\n