{"id":8515,"date":"2021-11-09T11:03:39","date_gmt":"2021-11-09T16:03:39","guid":{"rendered":"https:\/\/incust.com\/en\/?page_id=8515"},"modified":"2022-09-26T08:12:27","modified_gmt":"2022-09-26T13:12:27","slug":"description-fuel-and-energy-features","status":"publish","type":"page","link":"https:\/\/incust.com\/en\/knowledgebase\/business-user-manual\/fuel-energy\/description-fuel-and-energy-features\/","title":{"rendered":"Description of main features"},"content":{"rendered":"
[vc_row][vc_column width=”2\/6″][vc_wp_custommenu nav_menu=”6″ el_id=”stiky-menu”][\/vc_column][vc_column width=”4\/6″][mk_fancy_title size=”32″ margin_bottom=”0″ font_family=”none”]Fuel and Energy: Description of main features<\/span>[\/mk_fancy_title][vc_column_text css=”.vc_custom_1664197687437{margin-bottom: 0px !important;}”]The inCust platform helps to build efficient interactions with customers at fuel and charging stations. The platform’s tools are great for automating a wide range of processes at a fuel or charging station: selling and dispensing of fuel or energy, driver self-service, issuing of fuel coupons, loyalty programs, e-shop and POS for selling additional products, customer communication, and omnichannel messaging.<\/span><\/p>\n

Opportunities for your fuel station:<\/strong><\/p>\n

1. Refueling and charging the car using a mobile application \/ chatbot without a driver leaving the car<\/a>
\n2. Refueling and charging using inCust Kiosk<\/a>
\n3. Prepayment of fuel and energy in the mobile application or replenishment of the customer\u2019s account<\/a>
\n4. Control of fuel levels<\/a>
\n5. Launching a loyalty program without using plastic cards with authorization by phone number, mobile application, etc.<\/a>
\n6. Launch of a joint digital fuel card at partner fuel stations without integration<\/a>
\n7. Ability to pay for fuel without a bank terminal<\/a>
\n8. Payment for fuel via USSD-menu<\/a>
\n9. Collection of customer feedback in mobile app and with alternative methods to sell fuel<\/a>
\n10. Solution for corporate customers at fuel stations<\/a>
\n11. Management and control of road tankers<\/a>
\n12. FuelTaxi<\/a>
\n12. Integration<\/a>[\/vc_column_text][vc_video max_width=”800″ link=”https:\/\/www.youtube.com\/watch?v=2yc9YMpfnZM”][vc_column_text css=”.vc_custom_1636560896010{margin-bottom: 0px !important;}”]The fuel station can simplify customer service and reduce costs by using the following opportunities:<\/span><\/p>\n

<\/a>1. Refueling and charging the car using a mobile application \/ chatbot without a driver leaving the car<\/strong><\/p>\n

The inCust platform allows drivers to refuel at fuel stations via the mobile application or chatbot. This gives you the opportunity to sell fuel or energy to a retail customer with payment by a credit card, a customer account, e-money, or other methods.<\/span>[\/vc_column_text][vc_video max_width=”800″ link=”https:\/\/www.youtube.com\/watch?v=BiMDUMI9HDs”][vc_column_text css=”.vc_custom_1636560922610{margin-bottom: 0px !important;}”]You can identify the customer without using plastic or ID cards, just by phone number. Bonus points for purchase will be immediately available for crediting or redeeming by phone number.<\/span><\/p>\n

What does the refueling process look like?\u00a0<\/b><\/p>\n