{"id":8296,"date":"2021-05-13T09:06:24","date_gmt":"2021-05-13T14:06:24","guid":{"rendered":"https:\/\/incust.com\/en\/?page_id=8296"},"modified":"2022-11-05T12:09:35","modified_gmt":"2022-11-05T17:09:35","slug":"customer-feedback","status":"publish","type":"page","link":"https:\/\/incust.com\/en\/customer-feedback\/","title":{"rendered":"Collection of feedback"},"content":{"rendered":"
[vc_row fullwidth=”true” fullwidth_content=”false” equal_columns=”true” attached=”true” css=”.vc_custom_1575031478329{margin-bottom: 0px !important;background: #01989d url(https:\/\/incust.com\/en\/wp-content\/uploads\/sites\/4\/2019\/11\/7.jpg?id=5872) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”hero-img”][vc_column width=”1\/3″ offset=”vc_col-lg-offset-0 vc_col-lg-4 vc_col-md-offset-0 vc_col-md-4 vc_col-sm-offset-0 vc_col-xs-6″ el_class=”hero-blck”][vc_single_image image=”3603″ img_size=”medium” alignment=”right” css=”.vc_custom_1595503081218{padding-right: 50px !important;padding-left: 50px !important;}” el_class=”hero-img”][vc_empty_space height=”60px”][\/vc_column][vc_column width=”1\/2″ offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-6″ el_class=”hero-txt”][vc_column_text css=”.vc_custom_1620913018219{margin-bottom: 0px !important;}”]\n

Collection of feedback from customers and clients of your business<\/h1>\n[\/vc_column_text][vc_row_inner attached=”true” column_padding=”1″][vc_column_inner width=”1\/2″][vc_btn title=”I want to Start for free” color=”white” align=”center” button_block=”true” el_class=”hero-btn2″ link=”url:https%3A%2F%2Fbusiness.incust.com%2Ffeedback%2Fwizard|target:_blank”][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_btn title=”I want to Download presentation (PDF)” color=”white” align=”center” button_block=”true” custom_onclick=”true” el_class=”hero-btn on-before-download-show-popup” link=”url:https%3A%2F%2Fincust.com%2Ffiles%2Fpresentations%2Fclients%2Fuser_feedback%2FinCust_-_Find_out_what_your_customers_think.pdf|target:_blank” custom_onclick_code=”on-before-download-show-popup”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_section full_width=”stretch_row” css=”.vc_custom_1591799363761{background-color: #eaeaea !important;}”][vc_row][vc_column][vc_column_text css=”.vc_custom_1620913066749{margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}”]\n

Customers value when a business cares about their opinion and wants to hear it. Welcome your customers, clients, or guests, to send you their rating or feedback<\/span><\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_column][\/vc_column][vc_column][\/vc_column][\/vc_section][vc_section full_width=”stretch_row”][vc_row][vc_column][vc_column_text css=”.vc_custom_1593803008127{margin-bottom: 20px !important;}”]\n

Key benefits<\/h2>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”box-pos-row”][vc_column width=”2\/3″][mk_icon_box icon=”” title=”Ease of voting and leaving reviews” style=”boxed” icon_circle_color=”” el_class=”box-pos”]In the mobile application, chatbot, on the website, in Kiosk or Customer control panel<\/span>[\/mk_icon_box][\/vc_column][vc_column width=”1\/3″][vc_single_image image=”8316″ img_size=”120×120″][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][vc_single_image image=”8317″ img_size=”120×120″ alignment=”right”][\/vc_column][vc_column width=”2\/3″][mk_icon_box icon=”” title=”Convenience of writing reviews” style=”boxed” icon_circle_color=”” el_class=”box-pos”]A customer can write a review text, add photos, or leave a voice message<\/span>[\/mk_icon_box][\/vc_column][\/vc_row][vc_row el_class=”box-pos-row”][vc_column width=”2\/3″][mk_icon_box icon=”” title=”Variety of ways to invite customers” style=”boxed” icon_circle_color=”” el_class=”box-pos”]At points of sale or via Internet, using checks or messages (SMS, email, chatbot, mobile application)<\/span>[\/mk_icon_box][\/vc_column][vc_column width=”1\/3″][vc_single_image image=”8318″ img_size=”120×120″][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][vc_single_image image=”8315″ img_size=”120×120″ alignment=”right”][\/vc_column][vc_column width=”2\/3″][mk_icon_box icon=”” title=”Rewarding of customers for reviews” style=”boxed” icon_circle_color=”” el_class=”box-pos”]Issue coupons and certificates and give them to customers as a reward for feedback<\/span>[\/mk_icon_box][\/vc_column][\/vc_row][vc_row][\/vc_row][\/vc_section][vc_row][vc_column][vc_empty_space][vc_column_text css=”.vc_custom_1595946689885{margin-bottom: 0px !important;}”]\n
<\/div>\n[\/vc_column_text][vc_empty_space][vc_column_text css=”.vc_custom_1592231496044{margin-bottom: 20px !important;}”]\n

Best for<\/h2>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_columns=”true” el_class=”ben-three-row”][vc_column width=”1\/6″][\/vc_column][vc_column width=”1\/4″ el_class=”benefit”][vc_single_image image=”4658″ img_size=”95×90″ alignment=”center”][vc_column_text css=”.vc_custom_1595516271499{margin-bottom: 0px !important;}”]\n

MASS-MARKET BUSINESSES<\/p>\n[\/vc_column_text][\/vc_column][vc_column width=”1\/4″ el_class=”benefit”][vc_single_image image=”4663″ img_size=”95×90″ alignment=”center”][vc_column_text css=”.vc_custom_1595516324783{margin-bottom: 0px !important;}”]\n

SHOPPING MALLS<\/p>\n[\/vc_column_text][\/vc_column][vc_column width=”1\/12″][\/vc_column][\/vc_row][vc_row el_class=”equal-btn”][vc_column width=”1\/2″][vc_empty_space height=”50px”][vc_btn title=”I want to Start for free” align=”right” el_class=”btn-green long-btn” link=”url:https%3A%2F%2Fbusiness.incust.com%2Ffeedback%2Fwizard|target:_blank”][vc_empty_space][\/vc_column][vc_column width=”1\/2″][vc_empty_space height=”50px”][vc_btn title=”I want to Download presentation (PDF)” color=”white” align=”left” custom_onclick=”true” el_class=”btn-orange on-before-download-show-popup” link=”url:https%3A%2F%2Fincust.com%2Ffiles%2Fpresentations%2Fclients%2Fuser_feedback%2FinCust_-_Find_out_what_your_customers_think.pdf|target:_blank” custom_onclick_code=”on-before-download-show-popup”][vc_empty_space][\/vc_column][\/vc_row][vc_section full_width=”stretch_row” css=”.vc_custom_1591868417918{background-image: url(https:\/\/incust.com\/ua\/wp-content\/uploads\/sites\/2\/2019\/07\/belyu-1.png?id=5162) !important;}”][vc_row][vc_column][vc_column_text css=”.vc_custom_1620914173555{margin-bottom: 0px !important;padding-top: 2em !important;padding-bottom: 2em !important;}”]\n

Introductory video<\/h2>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/4″][\/vc_column][vc_column width=”1\/2″][vc_video max_width=”800″ link=”https:\/\/www.youtube.com\/watch?v=XFbYh2GqT5I&t=1s”][\/vc_column][vc_column width=”1\/4″][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”15px”][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=”5px”][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column][vc_empty_space][vc_column_text css=”.vc_custom_1595946689885{margin-bottom: 0px !important;}”]\n
<\/div>\n[\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row][vc_section][vc_row][vc_column][vc_empty_space height=”15px”][vc_column_text css=”.vc_custom_1620915998417{margin-bottom: 0px !important;}”]\n

Price of the solution<\/h2>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][mk_table el_class=”thin-table”]\n\n\n\n\n\n\n\n\n\n\n\n\n\n
<\/td>\n\n

Free service<\/span><\/strong><\/h4>\n<\/td>\n

\n

According to service plans\u00a0<\/span><\/strong><\/a><\/h4>\n<\/td>\n<\/tr>\n

Invite customers during the visit<\/span><\/td>\n+\u00a0<\/span><\/td>\n+<\/span><\/td>\n<\/tr>\n
Send invitations after a sale<\/span><\/td>\n+<\/span><\/td>\n+<\/span><\/td>\n<\/tr>\n
Send invitations after a sale or a visit to the point of sale<\/span><\/td>\n+\u00a0<\/span><\/p>\n

(Via email, application and chatbot – free of charge, via SMS – at a message sending rate)<\/span><\/td>\n

+\u00a0<\/span><\/p>\n

(Via email, application and chatbot – free of charge, via SMS – at a message sending rate)<\/span><\/td>\n<\/tr>\n

Have multiple Feedback sources *<\/span><\/td>\n2<\/span><\/td>\nUnlimited<\/span><\/td>\n<\/tr>\n
Leave feedback through the site, mobile application, chatbot<\/span><\/td>\n+<\/span><\/td>\n+<\/span><\/td>\n<\/tr>\n
Attach pictures and voice records to reviews<\/span><\/td>\n–<\/span><\/td>\n+<\/span><\/td>\n<\/tr>\n
Issue coupons and certificates as a reward<\/span><\/td>\n+<\/span><\/td>\n+<\/span><\/td>\n<\/tr>\n
Process issued coupons and certificates by the inCust system<\/span><\/td>\n–
\n(you can process issued coupons manually or in another system)
\n<\/span><\/td>\n		+<\/span><\/td>\n<\/tr>\n
Run Loyalty program<\/span><\/td>\n–<\/span><\/td>\n+<\/span><\/td>\n<\/tr>\n
Use Terminal application to register sales and process coupons<\/span><\/td>\n–<\/span><\/td>\n+<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/mk_table][vc_column_text css=”.vc_custom_1622040914417{margin-bottom: 0px !important;}”]* A feedback source enables you to figure out the specific invitation to leave feedback that a customer or client used. The same source can be used in any number of places and methods of invitation.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column width=”1\/2″][vc_empty_space height=”50px”][vc_btn title=”I want to Start for free” align=”right” el_class=”btn-green long-btn” link=”url:https%3A%2F%2Fbusiness.incust.com%2Ffeedback%2Fwizard|target:_blank”][\/vc_column][vc_column width=”1\/2″][vc_empty_space height=”50px”][vc_btn title=”I want to Download presentation (PDF)” color=”white” align=”left” custom_onclick=”true” el_class=”btn-orange on-before-download-show-popup” link=”url:https%3A%2F%2Fincust.com%2Ffiles%2Fpresentations%2Fclients%2Fuser_feedback%2FinCust_-_Find_out_what_your_customers_think.pdf|target:_blank” custom_onclick_code=”on-before-download-show-popup”][\/vc_column][\/vc_row][vc_section full_width=”stretch_row”][vc_row][vc_column][vc_empty_space][vc_column_text css=”.vc_custom_1595946689885{margin-bottom: 0px !important;}”]\n
<\/div>\n[\/vc_column_text][vc_empty_space][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1592237641071{margin-bottom: 0px !important;padding-top: 2em !important;padding-bottom: 2em !important;}”]\n

Additional Information<\/h2>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/4″][vc_single_image image=”8320″ img_size=”376\u0445211″ onclick=”custom_link” link=”https:\/\/incust.com\/files\/presentations\/clients\/user_feedback\/inCust_-_Find_out_what_your_customers_think.pdf” el_class=”benefit2-img on-before-download-show-popup”][vc_empty_space height=”12px”][vc_column_text el_class=”on-before-download-show-popup” css=”.vc_custom_1622043541202{margin-bottom: 0px !important;}”]\n

Find out what your customers think<\/span><\/a><\/p>\n[\/vc_column_text][\/vc_column][vc_column width=”1\/4″][vc_single_image image=”6749″ img_size=”376\u0445211″ onclick=”custom_link” link=”https:\/\/incust.com\/files\/presentations\/clients\/benefits\/inCust_-_Benefits_and_advantages_for_your_business.pdf” el_class=”benefit2-img on-before-download-show-popup”][vc_empty_space height=”12px”][vc_column_text el_class=”on-before-download-show-popup” css=”.vc_custom_1617219754171{margin-bottom: 0px !important;}”]\n

Benefits and advantages for your business<\/span><\/a><\/p>\n[\/vc_column_text][\/vc_column][vc_column width=”1\/4″][vc_single_image image=”6830″ img_size=”376\u0445211″ onclick=”custom_link” link=”https:\/\/incust.com\/files\/presentations\/clients\/clm\/inCust_-_the_unique_CLM_solution.pdf” el_class=”benefit2-img on-before-download-show-popup”][vc_empty_space height=”12px”][vc_column_text el_class=”on-before-download-show-popup” css=”.vc_custom_1593693628009{margin-bottom: 0px !important;}”]\n

The unique CLM solution<\/span><\/a><\/p>\n[\/vc_column_text][\/vc_column][vc_column width=”1\/4″][vc_single_image image=”6742″ img_size=”376\u0445211″ onclick=”custom_link” link=”https:\/\/incust.com\/files\/presentations\/clients\/technical\/inCust_-_Features_and_instruments.pdf” el_class=”benefit2-img on-before-download-show-popup”][vc_empty_space height=”12px”][vc_column_text el_class=”on-before-download-show-popup” css=”.vc_custom_1593693613821{margin-bottom: 0px !important;}”]\n

Features and instruments<\/span><\/a><\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_column][\/vc_column][\/vc_section][vc_column][\/vc_column]\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row fullwidth=”true” fullwidth_content=”false” equal_columns=”true” attached=”true” css=”.vc_custom_1575031478329{margin-bottom: 0px !important;background: #01989d url(https:\/\/incust.com\/en\/wp-content\/uploads\/sites\/4\/2019\/11\/7.jpg?id=5872) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”hero-img”][vc_column width=”1\/3″ offset=”vc_col-lg-offset-0 vc_col-lg-4 vc_col-md-offset-0 vc_col-md-4 vc_col-sm-offset-0 vc_col-xs-6″ el_class=”hero-blck”][vc_single_image image=”3603″ img_size=”medium” alignment=”right” css=”.vc_custom_1595503081218{padding-right: 50px !important;padding-left: 50px !important;}” el_class=”hero-img”][vc_empty_space height=”60px”][\/vc_column][vc_column width=”1\/2″ offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-6″ el_class=”hero-txt”][vc_column_text css=”.vc_custom_1620913018219{margin-bottom: 0px !important;}”] Collection of feedback from customers and clients of your business [\/vc_column_text][vc_row_inner […]<\/p>\n","protected":false},"author":22,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/pages\/8296"}],"collection":[{"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/comments?post=8296"}],"version-history":[{"count":27,"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/pages\/8296\/revisions"}],"predecessor-version":[{"id":8864,"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/pages\/8296\/revisions\/8864"}],"wp:attachment":[{"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/media?parent=8296"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}