{"id":7170,"date":"2020-07-13T04:48:03","date_gmt":"2020-07-13T09:48:03","guid":{"rendered":"https:\/\/incust.com\/en\/?page_id=7170"},"modified":"2020-09-25T05:40:42","modified_gmt":"2020-09-25T10:40:42","slug":"business","status":"publish","type":"page","link":"https:\/\/incust.com\/en\/knowledgebase\/business-user-manual\/instruction-business\/settings-b\/business\/","title":{"rendered":"2.1  Business"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column width=&#8221;2\/6&#8243;][vc_wp_custommenu nav_menu=&#8221;6&#8243; el_id=&#8221;stiky-menu&#8221;][\/vc_column][vc_column width=&#8221;4\/6&#8243;][mk_fancy_title size=&#8221;32&#8243; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221;]Business[\/mk_fancy_title][vc_column_text css=&#8221;.vc_custom_1594632794517{margin-bottom: 0px !important;}&#8221;]<a href=\"https:\/\/business.incust.com\/business\/settings\"><span style=\"font-weight: 400\">https:\/\/business.incust.com\/business\/settings<\/span><\/a><\/p>\n<p><b>CUSTOMIZE WELCOME MESSAGE<\/b><\/p>\n<p><span style=\"font-weight: 400\"><strong>A welcome message<\/strong> is a mandatory message sent during the first transaction conducted by the customer, roughly speaking, when he enters the system for the first time. The customer signs a public offer with inCust, and as a service, we must familiarize the customer with the rules. If the customer is registered in the mobile application or on the website, he familiarizes himself with the rules and confirms.<\/span>[\/vc_column_text][mk_icon_box icon=&#8221;mk-moon-info&#8221; text_size=&#8221;12&#8243; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; title_color=&#8221;#7c7c7c&#8221; margin=&#8221;15&#8243;]<em><strong>Important: encourage customers to install a mobile application, and you don`t need to pay for this type of SMS<\/strong><b>.<\/b><\/em>[\/mk_icon_box][vc_column_text css=&#8221;.vc_custom_1594633073390{margin-bottom: 0px !important;}&#8221;]<span style=\"font-weight: 400\">You can write your welcome message template, or leave the standard one set by the system. Standard messages can be seen in the <strong>Message sample<\/strong> on the right.<\/span><b><\/b>[\/vc_column_text][vc_single_image image=&#8221;7171&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_empty_space height=&#8221;20px&#8221;][vc_column_text css=&#8221;.vc_custom_1601030427372{margin-bottom: 0px !important;}&#8221;]<span style=\"font-weight: 400\">When writing a message, you <b>must include<\/b> in the text variables that work only with this field and can transmit certain data.<\/span><b><\/b><\/p>\n<ul>\n<li><span style=\"font-weight: 400\"><strong>{{brand_name}}<\/strong> &#8211; The name of the network where the customer was registered<\/span><b><\/b><\/li>\n<li><span style=\"font-weight: 400\"><strong>{{platform_message}}<\/strong> &#8211; This variable will be replaced with the message defined by the platform administrator.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">The ability to set your text in this variable is possible only when deploying the System on your Business servers.<\/span><\/p>\n<p><b>CUSTOMIZE CONSENT REQUEST MESSAGE<\/b><\/p>\n<p><span style=\"font-weight: 400\">Obtaining consent to the processing of personal data is mandatory for all inCust customers. Consent can be obtained at the first redemption of bonus points from the customer&#8217;s account when importing the customers themselves with confirmed consent, or by sending a request separately from the Terminal or the Kiosk.<\/span><\/p>\n<p><span style=\"font-weight: 400\">With the customer&#8217;s consent, businesses are allowed to send him marketing messages.<\/span><\/p>\n<p><span style=\"font-weight: 400\">As with the greeting message, certain variables must be included in the message template:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\"><strong>{{brand_name}}<\/strong> &#8211; The name of the business\u00a0 where the customer was registered<\/span><\/li>\n<li><span style=\"font-weight: 400\"><strong>{{platform_message}}<\/strong> &#8211; This variable will be replaced with a message defined by the platform administrator.\u00a0\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400\"><strong>{{pincode}}<\/strong> &#8211; information about the PIN code received by the customer in SMS for consent<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Information on each client of the business and its status can be found in the <\/span><a href=\"https:\/\/b.incust.com\/customers\"><b>Customers<\/b><\/a><span style=\"font-weight: 400\"> tab in the column \u201c<\/span><b>Phone Number, Customer Email Address, Status<\/b><span style=\"font-weight: 400\">\u201d<\/span>[\/vc_column_text][mk_icon_box icon=&#8221;mk-moon-info&#8221; text_size=&#8221;12&#8243; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; title_color=&#8221;#7c7c7c&#8221; margin=&#8221;15&#8243;]<em><strong>Important: for more detailed information on additional options for working with templates, please contact inCust support.<\/strong><\/em>[\/mk_icon_box][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;2\/6&#8243;][vc_wp_custommenu nav_menu=&#8221;6&#8243; el_id=&#8221;stiky-menu&#8221;][\/vc_column][vc_column width=&#8221;4\/6&#8243;][mk_fancy_title size=&#8221;32&#8243; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221;]Business[\/mk_fancy_title][vc_column_text css=&#8221;.vc_custom_1594632794517{margin-bottom: 0px !important;}&#8221;]https:\/\/business.incust.com\/business\/settings CUSTOMIZE WELCOME MESSAGE A welcome message is a mandatory message sent during the first transaction conducted by the customer, roughly speaking, when he enters the system for the first time. The customer signs a public offer with inCust, and as a service, we must [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":0,"parent":6141,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/pages\/7170"}],"collection":[{"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/comments?post=7170"}],"version-history":[{"count":4,"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/pages\/7170\/revisions"}],"predecessor-version":[{"id":7803,"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/pages\/7170\/revisions\/7803"}],"up":[{"embeddable":true,"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/pages\/6141"}],"wp:attachment":[{"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/media?parent=7170"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}