{"id":3650,"date":"2019-05-24T09:21:54","date_gmt":"2019-05-24T14:21:54","guid":{"rendered":"\/en\/?page_id=3650"},"modified":"2020-06-13T04:54:39","modified_gmt":"2020-06-13T09:54:39","slug":"cloud-service","status":"publish","type":"page","link":"https:\/\/incust.com\/en\/cloud-service\/","title":{"rendered":"Try in Cloud"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_section full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;header-page&#8221; css=&#8221;.vc_custom_1563371696657{background-image: url(https:\/\/incust.com\/en\/wp-content\/uploads\/sites\/4\/2019\/07\/4-1.png?id=4679) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_row][vc_column][vc_column_text align=&#8221;center&#8221; css=&#8221;.vc_custom_1559377208043{margin-bottom: 0px !important;}&#8221;]\n<h1 style=\"text-align: center;\">START YOUR CLM PROGRAM IN CLOUD<\/h1>\n<h1 style=\"text-align: center; font-size: 36px;\">FREE AND EASY AS 1-2-3<\/h1>\n[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_section][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1592034194028{margin-bottom: 0px !important;}&#8221;]\n<div class=\"wpb_row vc_inner vc_row vc_row-fluid attched-false \">\n<div class=\"wpb_column vc_column_container\">\n<div class=\"vc_column-inner \">\n<div class=\"wpb_wrapper\">\n<h2><\/h2>\n<h2 id=\"fancy-title-5cf23592c5e8f\" class=\"mk-fancy-title simple-style color-single\" style=\"text-align: center;\">You can start caring about customers with inCust in three easy steps, and this will take just 10-15 minutes.<\/h2>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"wpb_row vc_inner vc_row vc_row-fluid attched-false \">\n<div class=\"wpb_column vc_column_container\">\n<div class=\"vc_column-inner \">\n<div class=\"wpb_wrapper\">\n<p id=\"fancy-title-5cf23592c660a\" class=\"mk-fancy-title simple-style color-single\" style=\"text-align: center;\">With\u00a0<strong><a href=\"https:\/\/incust.com\/en\/pricing\/\" target=\"_blank\" rel=\"noopener noreferrer\">free Quick Start plan<\/a><\/strong>*, all you need is an Android or iPad tablet or smartphone for your salespeople.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/vc_column_text][vc_empty_space height=&#8221;25px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;4723&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_column_text css=&#8221;.vc_custom_1583154119650{margin-bottom: 0px !important;}&#8221;]\n<h3 id=\"fancy-title-5cf23592c7dd1\" class=\"mk-fancy-title simple-style color-single\" style=\"text-align: center;\"><strong>FILL OUT SIMPLE <a href=\"https:\/\/business.incust.com\/signup\">REGISTRATION FORM<\/a><\/strong><\/h3>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;4724&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_column_text css=&#8221;.vc_custom_1583154187030{margin-bottom: 0px !important;}&#8221;]\n<h3 style=\"text-align: center;\"><strong><a href=\"https:\/\/business.incust.com\/#\/loyalties\">SET UP SERVICE<\/a> FOR YOUR BUSINESS NEEDS <\/strong><\/h3>\n[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;4725&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_column_text css=&#8221;.vc_custom_1583154269706{margin-bottom: 0px !important;}&#8221;]\n<h3 style=\"text-align: center;\"><strong><a href=\"https:\/\/register.incust.com\/\">LAUNCH TERMINAL APP<\/a> &#8211; SALESPERSON\u2019S WORKSTATION <\/strong><\/h3>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1592034238286{margin-bottom: 0px !important;}&#8221;]\n<div id=\"text-block-2\" class=\"mk-text-block \">\n<p>&nbsp;<\/p>\n<p>And you are ready to start serving customers. You can <a href=\"https:\/\/incust.com\/en\/knowledgebase\/#ways-of-working-with-customer\" target=\"_blank\" rel=\"noopener noreferrer\">teach your salespeople<\/a>\u00a0to work with inCust. Use the\u00a0<a href=\"https:\/\/incust.com\/en\/knowledgebase\/documentation\/api-reference-integration\/#print-materials-for-point-of-sale-2\" target=\"_blank\" rel=\"noopener noreferrer\">printed material<\/a> to inform your customers about your inCust-based customer service program.<\/p>\n<\/div>\n<div id=\"text-block-3\" class=\"mk-text-block \">\n<p style=\"text-align: left;\"><small>* If you use SMS messages for customer authentication, we will ask you to top up your account in order to pay for SMS.<\/small><\/p>\n<\/div>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1592036055026{margin-bottom: 0px !important;}&#8221;]\n<h2 style=\"text-align: center;\"><span style=\"font-weight: 400;\">No more lengthy preparations, investments into hardware or issuance of plastic cards<\/span><\/h2>\n[\/vc_column_text][vc_btn title=&#8221;Start serving customers&#8221; size=&#8221;lg&#8221; align=&#8221;center&#8221; link=&#8221;url:https%3A%2F%2Fbusiness.incust.com%2F|||&#8221; el_class=&#8221;btn-green&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section css=&#8221;.vc_custom_1559379653776{margin-top: 30px !important;}&#8221;][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1559379679712{margin-bottom: 0px !important;}&#8221;]\n<h2 style=\"text-align: center;\"><span style=\"font-weight: 400;\">INCUST PLATFORM FEATURES<\/span><\/h2>\n[\/vc_column_text][vc_single_image image=&#8221;4726&#8243; img_size=&#8221;200\u0445150&#8243; alignment=&#8221;center&#8221;][vc_column_text css=&#8221;.vc_custom_1592036032691{margin-bottom: 0px !important;}&#8221;]\n<h2 style=\"text-align: center;\">SCALABILITY<\/h2>\n<p style=\"text-align: center;\">Whether you have one store or a large chain, inCust is for you<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-moon-archive&#8221; title=&#8221;Multiple brands per business&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]When one business owns different retail chains or different kinds of businesses, it is reasonable to share the customer database and be able to provide cross-chain promotions.[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-li-shop&#8221; title=&#8221;Unlimited stores per business&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]Customer friendship grows together with your retail chain[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-li-money&#8221; title=&#8221;Multicurrency&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]If your business operates in multiple countries, you can make your loyalty program international as well with support of multiple currencies.[\/mk_icon_box][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1559724799255{background-image: url(\/en\/wp-content\/uploads\/sites\/4\/2019\/05\/logo-ft-32&#215;32.pngbg-ind-cta.png?id=3676) !important;background-position: 0 0 !important;background-repeat: repeat !important;}&#8221; el_class=&#8221;white-cubes&#8221;][vc_row][vc_column][vc_single_image image=&#8221;4727&#8243; img_size=&#8221;200\u0445150&#8243; alignment=&#8221;center&#8221;][vc_column_text css=&#8221;.vc_custom_1559591770369{margin-bottom: 0px !important;}&#8221;]\n<h2 style=\"text-align: center;\">FLEXIBLE AUTHENTICATION AND AUTHORIZATION<\/h2>\n<p style=\"text-align: center;\">inCust ensures that customer convenience does not sacrifice security<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;][mk_icon_box icon=&#8221;mk-moon-mobile-3&#8243; title=&#8221;With phone number&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]A customer can use just the phone number to get the benefits (bonus points, coupons), or authenticate with a phone number and a one-time message to use the benefits.[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/4&#8243;][mk_icon_box icon=&#8221;mk-li-message&#8221; title=&#8221;With one-time code in app or chatbot&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]The dynamic QR code, displayed by the mobile app for customers or a chatbot, lets customers skip telling the phone number to the cashier.[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/4&#8243;][mk_icon_box icon=&#8221;mk-icon-credit-card&#8221; title=&#8221;Previously produced plastic card&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]If your business has a card-based loyalty program, card numbers can be associated with the customer accounts and used for authentication by the salespeople later.[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/4&#8243;][mk_icon_box icon=&#8221;mk-li-tablet&#8221; title=&#8221;Self-authentication in LoginPad&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]To save processing time, customers can pre-authenticate themselves using LoginPad, installed at the cash desk.[\/mk_icon_box][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1559382179110{background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}&#8221;][vc_row][vc_column][vc_single_image image=&#8221;4728&#8243; img_size=&#8221;200\u0445150&#8243; alignment=&#8221;center&#8221;][vc_column_text css=&#8221;.vc_custom_1592038622823{margin-bottom: 0px !important;}&#8221;]\n<h2 style=\"text-align: center;\">FULL SCOPE OF OPERATIONS WITH CUSTOMER DATABASE<\/h2>\n<p style=\"text-align: center;\">Build, analyze and use your customer data<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-moon-chart&#8221; title=&#8221;Industry-grade analytics&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]inCust makes most common reports available to every business, and if you need custom analysis, the platform lets you export the data for further use in data analytics packages.[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-moon-cabinet&#8221; title=&#8221;Flexible querying of customer database&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]You can choose customers by different parameters, thus getting a more focused customer group[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-moon-profile&#8221; title=&#8221;Collection of customer data using electronic questionnaires&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]inCust collects minimal customer data (date of birth, phone number), accessible to all businesses. The data can be provided by the customers in Customer Control Panel on the inCust website, during sign up, via the smartphone app, chatbot, or Kiosk solution.[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/3&#8243; offset=&#8221;vc_col-lg-offset-2 vc_col-lg-4 vc_col-md-offset-2 vc_col-md-4 vc_col-sm-offset-0 vc_col-xs-12&#8243;][mk_icon_box icon=&#8221;mk-moon-settings&#8221; title=&#8221;Customization of questionnaires for business needs&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]Each business can define a set of additional fields for the questionnaire. These fields will be accessible only to this business[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-moon-bubble-user&#8221; title=&#8221;Delivery of messages to specific groups of customers&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]Messages, sent via the communication channels (see below) can be delivered to the customers by certain criteria.[\/mk_icon_box][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1559724845670{background-image: url(\/en\/wp-content\/uploads\/sites\/4\/2019\/05\/logo-ft-32&#215;32.pngbg-ind-cta.png?id=3676) !important;background-position: 0 0 !important;background-repeat: repeat !important;}&#8221; el_class=&#8221;white-cubes&#8221;][vc_row][vc_column][vc_single_image image=&#8221;4729&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_column_text css=&#8221;.vc_custom_1559591743048{margin-bottom: 0px !important;}&#8221;]\n<h2 style=\"text-align: center;\">MULTIPLE WAYS OF INTERACTION WITH CUSTOMERS<\/h2>\n<p style=\"text-align: center;\">Staying close to customers ensures that it\u2019s your business that grabs their attention when needed<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-moon-user-7&#8243; title=&#8221;Via salesperson&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]Your salespeople talk to customers to authenticate and serve them[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-li-tablet&#8221; title=&#8221;Kiosk&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]inCust Kiosk solution can be installed at the points of sale and used by customers to authenticate, obtain information and get service[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-moon-cursor-2&#8243; title=&#8221;inCust Control Panel&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221; margin=&#8221;10&#8243;]The Customer Control Panel on the inCust Web Site lets customers check their account balance, read news from your business, apply coupons to their customer accounts and more.[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-li-browser&#8221; title=&#8221;inCust smartphone app&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]The mobile app is a handy alternative to the Customer Control Panel, and it also offers the way to conveniently authenticate at points of sale[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-li-comments&#8221; title=&#8221;Various communication channels&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]The communication mechanisms, offered by inCust, let you build a steady bi-directional channel, that will increase visibility of your business to customers[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-li-net&#8221; title=&#8221;Social network integration&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]Reward customers for activity in social networks. Also, login via social networks is allowed.[\/mk_icon_box][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1559382179110{background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}&#8221;][vc_row][vc_column][vc_single_image image=&#8221;4730&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_column_text css=&#8221;.vc_custom_1559591826676{margin-bottom: 0px !important;}&#8221;]\n<h2 style=\"text-align: center;\">VARIETY OF MARKETING TOOLS<\/h2>\n<p style=\"text-align: center;\">The described marketing tools are the building blocks of your friendship with customers. There exist a plethora of real-life use cases and scenarios, which can be implemented using the offered tools and mechanisms.<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_columns=&#8221;true&#8221;][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-li-ticket&#8221; title=&#8221;Different kinds of coupons&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]Coupons give a customer the right to obtain certain service or benefit (discount, a certain amount of bonus points, access to specific goods, etc).<br \/>\nBusinesses can use coupon for cross-business promotions, thus driving customers to each other\u2019s business.[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-moon-certificate&#8221; title=&#8221;Gift certificates&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]Gift certificates attract new customers to your business. A gift certificate can include one or more coupons and can be transferred to another customer.[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-moon-wand&#8221; title=&#8221;Reward for visit&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]A customer can be rewarded with some benefit (e.g. a small number of bonus points) for just visiting the point of sale. This tool incentivizes the customer to make a purchase.[\/mk_icon_box][\/vc_column][\/vc_row][vc_row equal_columns=&#8221;true&#8221;][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-moon-location-2&#8243; title=&#8221;Special offers during visit&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]When the customer\u2019s visit is detected (with the help of iBeacons and other mechanisms), they can receive a special offer (member-only goods, etc), which incentivizes a purchase.[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-moon-box&#8221; title=&#8221;Different types of goods accounts&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]Each customer can have multiple accounts (similar to bank accounts) with different \u201ccurrencies\u201d. Currencies are either bonus points or particular products and services.[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-li-coffee&#8221; title=&#8221;Prepaid goods and services&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]Using goods accounts, you can implement the scheme where the customer pays for goods and services in advance and receives them later. Rule-based discounts can be applied to make the goods consumed faster.[\/mk_icon_box][\/vc_column][\/vc_row][vc_row equal_columns=&#8221;true&#8221;][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-moon-medal-5&#8243; title=&#8221;Bonus points&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]Bonus points let a customer get some discount in the future. The inCust system supports regular and time-limited (expiring) bonus points, and a customer can have both types of points on account at the same time.[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-moon-tags-2&#8243; title=&#8221;Discounts&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]Customizable discounts, based on the flexible rules that you setup for the loyalty program.[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-moon-resize-2&#8243; title=&#8221;Access to member-only goods&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]One of the ways to make customers feel special is to offer certain goods or services only to customers with a specific membership level.[\/mk_icon_box][\/vc_column][\/vc_row][vc_row equal_columns=&#8221;true&#8221;][vc_column width=&#8221;1\/3&#8243; offset=&#8221;vc_col-lg-offset-2 vc_col-lg-4 vc_col-md-offset-2 vc_col-md-4 vc_col-sm-offset-0 vc_col-xs-12&#8243;][mk_icon_box icon=&#8221;mk-moon-bubbles-6&#8243; title=&#8221;Multiple communication channels&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]inCust offers variety of ways to talk to customers and to hear from them (see below)[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-icon-sliders&#8221; title=&#8221;Automated messages to customers&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]You can setup rules to greet customers about certain events.[\/mk_icon_box][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1559725008192{background-image: url(\/en\/wp-content\/uploads\/sites\/4\/2019\/05\/logo-ft-32&#215;32.pngbg-ind-cta.png?id=3676) !important;background-position: 0 0 !important;background-repeat: repeat !important;}&#8221; el_class=&#8221;white-cubes&#8221;][vc_row css=&#8221;.vc_custom_1559724928684{background-position: 0 0 !important;background-repeat: repeat !important;}&#8221;][vc_column][vc_single_image image=&#8221;4731&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_column_text css=&#8221;.vc_custom_1559592908378{margin-bottom: 0px !important;}&#8221;]\n<h2 style=\"text-align: center;\">EXTENSIVE COMMUNICATION CHANNELS<\/h2>\n<p style=\"text-align: center;\">The communication channels, offered by inCust, allow talking to all or groups of customers of your business, as well as individual messages and offers. Customers are able to talk to your business via inCust as well.<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_columns=&#8221;true&#8221;][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-moon-wave-2&#8243; title=&#8221;Adaptive message delivery&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]To ensure that your message is delivered and at the same time to save you money, you can define the sequence of channels that will be used to deliver the message. When delivery of the message is not confirmed in one channel, the next channel is tried and so on.[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-li-message&#8221; title=&#8221;SMS&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]Having mobile phone numbers as required, inCust ensures that you can always reach the customer by sending a simple SMS[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-moon-mobile&#8221; title=&#8221;Push messages on smartphones&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]If a customer has the inCust mobile app installed, Push messages are the cheapest and the most efficient communication option[\/mk_icon_box][\/vc_column][\/vc_row][vc_row equal_columns=&#8221;true&#8221;][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-icon-comments-o&#8221; title=&#8221;Individual messaging in chatbots&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221; margin=&#8221;10&#8243;]Customers can use the inCust chatbot in various instant messaging services as a replacement for the mobile app.[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-moon-mobile&#8221; title=&#8221;News feed in inCust mobile app&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]Your business has an individual news feed within inCust, where you can publish your news, announcements and special offers.[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-icon-envelope-o&#8221; title=&#8221;Email&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]If a customer has provided their email address, it is possible to send them an email message via inCust service[\/mk_icon_box][\/vc_column][\/vc_row][vc_row equal_columns=&#8221;true&#8221;][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-icon-comment&#8221; title=&#8221;Viber messages&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221; margin=&#8221;10&#8243;]inCust supports sending messages via Viber, saving your money[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-icon-comments-o&#8221; title=&#8221;Individual messaging in inCust mobile app&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221; margin=&#8221;10&#8243;]Customers can send the individual message to your business via the mobile app for customers.[\/mk_icon_box][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1559382179110{background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}&#8221;][vc_row][vc_column][vc_single_image image=&#8221;4732&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_column_text css=&#8221;.vc_custom_1559593469481{margin-bottom: 0px !important;}&#8221;]\n<h2 style=\"text-align: center;\">INCUST EMPOWERS AND AUTOMATES ALL ASPECTS OF FRIENDSHIP WITH CUSTOMERS<\/h2>\n<p style=\"text-align: center;\">The described marketing tools are the building blocks of your friendship with customers. There exist a plethora of real-life use cases and scenarios, which can be implemented using the offered tools and mechanisms.<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_columns=&#8221;true&#8221;][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-icon-code&#8221; title=&#8221;Open API&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]API is the programming interface that developers can use to integrate inCust with e-shops, Point-of-Sale software and custom solutions[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-li-config&#8221; title=&#8221;Business Control Panel&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]All communication with customers and operations with the customer database are performed via the Business Control Panel[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-moon-calculate&#8221; title=&#8221;inCust Terminal&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]The way for a salesperson to serve customers at a point of sale. Terminal can be used on tablets, smartphones and desktop computers.[\/mk_icon_box][\/vc_column][\/vc_row][vc_row equal_columns=&#8221;true&#8221;][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-li-tablet&#8221; title=&#8221;inCust Kiosk&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]The self-service solution, installed at points of sale, that lets you authenticate customers and provide them with the most recent offers and other useful information[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-moon-user-7&#8243; title=&#8221;inCust Steward&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]The software module for waiters and stewards in restaurants and caf\u00e9[\/mk_icon_box][\/vc_column][vc_column width=&#8221;1\/3&#8243;][mk_icon_box icon=&#8221;mk-moon-mobile&#8221; title=&#8221;Mobile app for customers&#8221; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; icon_size=&#8221;medium&#8221; icon_location=&#8221;top&#8221;]The way for customers to work with inCust. It is available for Android and iOS smartphones.[\/mk_icon_box][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1559638500535{background-image: url(\/en\/wp-content\/uploads\/sites\/4\/2019\/05\/logo-ft-32&#215;32.pngbg-ind-cta.png?id=3676) !important;}&#8221;][vc_row][vc_column width=&#8221;1\/3&#8243; el_class=&#8221;.sng-img&#8221;][vc_single_image image=&#8221;4643&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;2\/3&#8243; el_class=&#8221;.mid-cont&#8221;][vc_column_text css=&#8221;.vc_custom_1592035555285{margin-bottom: 0px !important;}&#8221;]\n<h2>Set up your own CLM solution in the cloud for just<\/h2>\n<h2>three easy steps!<\/h2>\n[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-6 vc_col-md-6 vc_col-xs-6&#8243;][vc_btn title=&#8221;Start free trial&#8221; el_class=&#8221;btn-wide btn-orange&#8221; link=&#8221;url:https%3A%2F%2Fbusiness.incust.com%2F||target:%20_blank|&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_section full_width=&#8221;stretch_row&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;header-page&#8221; css=&#8221;.vc_custom_1563371696657{background-image: url(https:\/\/incust.com\/en\/wp-content\/uploads\/sites\/4\/2019\/07\/4-1.png?id=4679) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_row][vc_column][vc_column_text align=&#8221;center&#8221; css=&#8221;.vc_custom_1559377208043{margin-bottom: 0px !important;}&#8221;] START YOUR CLM PROGRAM IN CLOUD FREE AND EASY AS 1-2-3 [\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_section][vc_row][vc_column][vc_column_text css=&#8221;.vc_custom_1592034194028{margin-bottom: 0px !important;}&#8221;] You can start caring about customers with inCust in three easy steps, and this will take just 10-15 minutes. With\u00a0free Quick Start plan*, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/pages\/3650"}],"collection":[{"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/comments?post=3650"}],"version-history":[{"count":90,"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/pages\/3650\/revisions"}],"predecessor-version":[{"id":6501,"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/pages\/3650\/revisions\/6501"}],"wp:attachment":[{"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/media?parent=3650"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}