{"id":3549,"date":"2019-04-15T08:30:46","date_gmt":"2019-04-15T13:30:46","guid":{"rendered":"https:\/\/incust.com\/en\/?page_id=3549"},"modified":"2020-10-08T08:32:29","modified_gmt":"2020-10-08T13:32:29","slug":"store-settings","status":"publish","type":"page","link":"https:\/\/incust.com\/en\/knowledgebase\/business-user-manual\/store-settings\/","title":{"rendered":"How to set up the Store in the customer application inCust?"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column width=&#8221;1\/4&#8243;][vc_wp_custommenu nav_menu=&#8221;6&#8243;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][mk_fancy_title color=&#8221;#000000&#8243; size=&#8221;32&#8243; font_weight=&#8221;400&#8243; txt_transform=&#8221;none&#8221; margin_bottom=&#8221;10&#8243; font_family=&#8221;none&#8221;]How to set up the Store in the customer application inCust?[\/mk_fancy_title][vc_column_text css=&#8221;.vc_custom_1602162405297{margin-bottom: 0px !important;}&#8221;]<span style=\"font-weight: 400\">The article describes the process of creating the Store for your business.<\/span><\/p>\n<p><span style=\"font-weight: 400\">A Store is a service in which a customer can make a purchase via the Internet and make payment within the mobile application or at the point of sale\\upon receiving of delivery with cash, as well as choosing a convenient delivery method. The Store in the inCust system is located in the <a href=\"https:\/\/my.incust.com\">Control panel for customers<\/a> and in the <a href=\"https:\/\/incust.com\/en\/download\/\">inCust application for customers<\/a>.<\/span><\/p>\n<p>To view an example of a Store, follow the link: <a href=\"https:\/\/my.incust.com\/qr\/register\/87f74cd0-b174-11e6-bfd1-020000ed147d\/shop\">Example of a Store in the inCust system<\/a>[\/vc_column_text][mk_fancy_title tag_name=&#8221;h3&#8243; color=&#8221;#333333&#8243; size=&#8221;20&#8243; font_weight=&#8221;bold&#8221; txt_transform=&#8221;uppercase&#8221; margin_top=&#8221;10&#8243; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221;]<strong>Solution Overview<\/strong>[\/mk_fancy_title][vc_column_text css=&#8221;.vc_custom_1555337837555{margin-bottom: 0px !important;}&#8221;]<span style=\"font-weight: 400\">A business receives an order from a client, receives client status, and can also integrate order creation into cash register software.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The business receives payment directly to its company account that physically processes payment acceptance, and the inCust platform provides interaction with it.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The Store works both in the <a href=\"https:\/\/incust.com\/en\/download\/\">inCust mobile application<\/a> and as a <a href=\"https:\/\/my.incust.com\">web page in a browser<\/a> (Control panel for customers). After completing the necessary settings in the loyalty program <a href=\"https:\/\/business.incust.com\">Control panel<\/a>, the store immediately starts working. A link to the Store appears on the point of sales in the inCust mobile application. The business can also place a link to the store in social networks and on its website, or even encrypt the link to the store in a QR code and place on promotional materials.<\/span>[\/vc_column_text][mk_fancy_title tag_name=&#8221;h3&#8243; color=&#8221;#333333&#8243; size=&#8221;20&#8243; font_weight=&#8221;bold&#8221; txt_transform=&#8221;uppercase&#8221; margin_top=&#8221;10&#8243; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221;]<strong>Setting up the Store in the customer application inCust<\/strong>[\/mk_fancy_title][vc_column_text css=&#8221;.vc_custom_1555338175416{margin-bottom: 0px !important;}&#8221;]<span style=\"font-weight: 400\">In order to set up the Store properly, we need to configure the following components:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">Store<\/span><\/li>\n<li><span style=\"font-weight: 400\">delivery methods<\/span><\/li>\n<li><span style=\"font-weight: 400\">goods<\/span><\/li>\n<\/ul>\n[\/vc_column_text][mk_fancy_title tag_name=&#8221;h3&#8243; color=&#8221;#333333&#8243; size=&#8221;20&#8243; font_weight=&#8221;bold&#8221; txt_transform=&#8221;uppercase&#8221; margin_top=&#8221;10&#8243; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221;]<span style=\"font-weight: 400\">Let&#8217;s start with the Store itself:<\/span>[\/mk_fancy_title][vc_column_text css=&#8221;.vc_custom_1555338318865{margin-bottom: 0px !important;}&#8221;]<span style=\"font-weight: 400\">Go to <strong>Settings<\/strong>-&gt;<strong>Loyalty Program<\/strong>-&gt;<strong>Configure Loyalty Program<\/strong>-&gt; go to the <strong>Store<\/strong> tab. Put a tick near the <strong>Store is active<\/strong>.<\/span>[\/vc_column_text][mk_image src=&#8221;https:\/\/incust.com\/en\/wp-content\/uploads\/sites\/4\/2019\/04\/opera-_2019-04-15_181712_business.incust.com_.png&#8221; image_size=&#8221;large&#8221; frame_style=&#8221;gray_border&#8221;][vc_column_text css=&#8221;.vc_custom_1602163941519{margin-bottom: 0px !important;}&#8221;]<span style=\"font-weight: 400\">In the item <strong>Payment type<\/strong> specify how your customer can pay for goods or services.<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">Do not accept payment &#8211; you cannot accept payment in the mobile application &#8211; then the customer can only place an order, and payment will be made after receiving the order.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Payment required &#8211; If you select this setting, the customer will be obliged to pay for the goods or service when placing an order. To implement such mechanics, you need to connect the reception of payments, for this, contact the manager to clarify the details.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Payment only with bonus points &#8211; If you select this setting, the customer will be able to order only those goods that can be paid with bonus points.<\/span><\/li>\n<li><span style=\"font-weight: 400\">Payment is possible &#8211; the customer will be able to pay with bonus points or non-cash payment or place an order with payment after receiving<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">\u0421hoosing Terminal for the Store, it is would be better to create a new Terminal to make it easier to collect reports.<\/span><\/p>\n<p><span style=\"font-weight: 400\">You can do this in the <strong>Settings<\/strong> -&gt; <strong>Terminals and salespeople<\/strong> section and select the new inCust terminal<\/span>[\/vc_column_text][mk_padding_divider][vc_row_inner][vc_column_inner width=&#8221;1\/12&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;11\/12&#8243;][mk_icon_box icon=&#8221;mk-moon-info&#8221; title=&#8221;Before using the Store, you must enter into an agreement with an acquiring company. Next, provide us technical specifications so that we make the right settings. It is necessary only for the types of payments &#8220;Payment required&#8220; or &#8220;Payment is possible&#8220;&#8221; text_size=&#8221;12&#8243; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; title_color=&#8221;#7c7c7c&#8221; margin=&#8221;10&#8243;][\/mk_icon_box][\/vc_column_inner][\/vc_row_inner][mk_padding_divider][mk_fancy_title tag_name=&#8221;h3&#8243; color=&#8221;#333333&#8243; size=&#8221;20&#8243; font_weight=&#8221;bold&#8221; txt_transform=&#8221;uppercase&#8221; margin_top=&#8221;10&#8243; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221;]<span style=\"font-weight: 400\">Now you need to configure the delivery methods:<\/span>[\/mk_fancy_title][vc_column_text css=&#8221;.vc_custom_1555339271687{margin-bottom: 0px !important;}&#8221;]<span style=\"font-weight: 400\">Please note, even if your Store does not have targeted delivery, you need to check out the goods or service in a Store as a type of delivery. If you have several ways of receiving goods or service &#8211; create for each type a delivery method.<\/span><\/p>\n<p><span style=\"font-weight: 400\">In the tab of the Store that we set up above, scroll down the page and click <strong>Add a new delivery method<\/strong>.<\/span>[\/vc_column_text][mk_image src=&#8221;https:\/\/incust.com\/en\/wp-content\/uploads\/sites\/4\/2019\/04\/opera-_2019-04-15_182023_business.incust.com_.png&#8221; image_size=&#8221;large&#8221; frame_style=&#8221;gray_border&#8221; margin_bottom=&#8221;30&#8243;][vc_column_text css=&#8221;.vc_custom_1555339387738{margin-bottom: 0px !important;}&#8221;]<span style=\"font-weight: 400\"><strong>The delivery method is enabled<\/strong>: as soon as you tick the box and save the settings, this delivery method will appear in the mobile application and start working.<\/span><\/p>\n<p><span style=\"font-weight: 400\"><strong>Levels of delivery prices<\/strong>: You can customize the ranking by price policy of delivery, depending on the amount of the order. Note that the first range of the order amount must be from 0 to the first threshold. For example, if the order amount is from 0 to 100, the cost of delivery is 5, from 100 the cost of delivery is 10.<\/span>[\/vc_column_text][mk_fancy_title tag_name=&#8221;h3&#8243; color=&#8221;#333333&#8243; size=&#8221;20&#8243; font_weight=&#8221;bold&#8221; txt_transform=&#8221;uppercase&#8221; margin_top=&#8221;10&#8243; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221;]<span style=\"font-weight: 400\">Goods :<\/span>[\/mk_fancy_title][vc_column_text css=&#8221;.vc_custom_1555339559980{margin-bottom: 0px !important;}&#8221;]<span style=\"font-weight: 400\">It is needed to add goods and services, for this go to <strong>Settings<\/strong>-&gt; <strong>Goods and Services<\/strong>-&gt; <strong>New goods or service<\/strong>-&gt;<strong>Store<\/strong>.<\/span>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1554991766243{margin-bottom: 0px !important;}&#8221;][\/vc_column_text][mk_image src=&#8221;https:\/\/incust.com\/en\/wp-content\/uploads\/sites\/4\/2019\/04\/opera-_2019-04-15_182111_business.incust.com_.png&#8221; image_size=&#8221;large&#8221; frame_style=&#8221;gray_border&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/12&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;11\/12&#8243;][mk_icon_box icon=&#8221;mk-moon-info&#8221; title=&#8221;Without filling in the \u201cLoyalty program settings\u201d tab it is impossible to proceed to the Store settings. First of all, set up your loyalty program and proceed to set up the Store.&#8221; text_size=&#8221;12&#8243; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; title_color=&#8221;#7c7c7c&#8221; margin=&#8221;10&#8243;][\/mk_icon_box][\/vc_column_inner][\/vc_row_inner][mk_padding_divider][vc_column_text css=&#8221;.vc_custom_1555339701484{margin-bottom: 0px !important;}&#8221;]<span style=\"font-weight: 400\">Enable the option <strong>Show in Store<\/strong> so that the goods or service can be seen and purchased in the Store<\/span><\/p>\n<p><span style=\"font-weight: 400\">Add images and a public description.<\/span><\/p>\n<p><span style=\"font-weight: 400\">It is required to adjust the price of goods or service. Without it, your product will not appear in the Store. You can add a category of goods for the convenience of sorting them.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Go to the tab <strong>Settings<\/strong>-&gt;<strong>Goods and Services<\/strong>-&gt;<strong>New goods or service<\/strong>-&gt;<strong>Price<\/strong> and set the right one.<\/span>[\/vc_column_text][mk_fancy_title tag_name=&#8221;h3&#8243; color=&#8221;#333333&#8243; size=&#8221;20&#8243; font_weight=&#8221;bold&#8221; txt_transform=&#8221;uppercase&#8221; margin_top=&#8221;10&#8243; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221;]<strong>inCust Store in the mobile app<\/strong>[\/mk_fancy_title][vc_column_text css=&#8221;.vc_custom_1555339869794{margin-bottom: 0px !important;}&#8221;]<span style=\"font-weight: 400\">pens the application or mobile application inCust, goes to the <strong>Points of Sale<\/strong> tab and clicks on the icon of the Store.<\/span>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][mk_image src=&#8221;https:\/\/incust.com\/en\/wp-content\/uploads\/sites\/4\/2019\/04\/screenshot_2019-04-15-17-31-18.png&#8221; image_size=&#8221;large&#8221; frame_style=&#8221;gray_border&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][\/vc_row_inner][vc_column_text css=&#8221;.vc_custom_1555339902679{margin-bottom: 0px !important;}&#8221;]<span style=\"font-weight: 400\">Then, the customer selects the desired goods or service and proceeds to payment.<\/span>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][mk_image src=&#8221;https:\/\/incust.com\/en\/wp-content\/uploads\/sites\/4\/2019\/04\/screenshot_2019-04-15-17-31-35-1.png&#8221; image_size=&#8221;large&#8221; frame_style=&#8221;gray_border&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][\/vc_row_inner][vc_column_text css=&#8221;.vc_custom_1555340160429{margin-bottom: 0px !important;}&#8221;]<span style=\"font-weight: 400\">Information about the order comes to the business mail and also displayed in the tab <strong>Log of orders<\/strong> in the <a href=\"https:\/\/business.incust.com\">Control panel<\/a>. Ordering information comes twice. Separately comes the notification of the creation of the order, and then the notification of changes in the status of the payment.<\/span><\/p>\n<p><span style=\"font-weight: 400\">In the <strong>Log of orders<\/strong>, you can confirm the delivery of the order or change the status of the order in the <strong>Actions<\/strong> column.<\/span>[\/vc_column_text][mk_image src=&#8221;https:\/\/incust.com\/en\/wp-content\/uploads\/sites\/4\/2019\/04\/2019-04-15-6.png&#8221; image_size=&#8221;large&#8221; frame_style=&#8221;gray_border&#8221;][mk_padding_divider][vc_row_inner][vc_column_inner width=&#8221;1\/12&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;11\/12&#8243;][mk_icon_box icon=&#8221;mk-moon-info&#8221; title=&#8221;In order for your Store to work, your point of sale must be published in the customer`s application, which you can be downloaded from the Google Play \/ App Store or open the web version my.incust.com. You can do this by going to Settings&gt;Point of sales&gt; Edit&gt; Publish point of sales in the catalog and click Publish.&#8221; text_size=&#8221;12&#8243; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; title_color=&#8221;#7c7c7c&#8221; margin=&#8221;10&#8243;][\/mk_icon_box][\/vc_column_inner][\/vc_row_inner][mk_padding_divider][mk_fancy_title tag_name=&#8221;h3&#8243; color=&#8221;#333333&#8243; size=&#8221;20&#8243; font_weight=&#8221;bold&#8221; txt_transform=&#8221;uppercase&#8221; margin_top=&#8221;10&#8243; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221;]<strong>inCust Store on the internet<\/strong>[\/mk_fancy_title][vc_column_text css=&#8221;.vc_custom_1597670781414{margin-bottom: 0px !important;}&#8221;]<span style=\"font-weight: 400\">After setting up the Store, it automatically starts working as well just through the link on the Internet.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The customer can enter the Control panel for customers via the link: <a href=\"http:\/\/my.incust.com\">my.incust.com<\/a><\/span><\/p>\n<p><span style=\"font-weight: 400\">Control panel contains all the functionality of a mobile application. You can find your Store either inside your company\u2019s page or on the list of companies (as described above).<\/span>[\/vc_column_text][mk_padding_divider][vc_row_inner][vc_column_inner width=&#8221;1\/12&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;11\/12&#8243;][mk_icon_box icon=&#8221;mk-moon-info&#8221; title=&#8221;Important: If you copy the page address of the Store in your browser, you can publish this link on your website or in social networks. The customer, who follows the link, will immediately open your store, or (if the inCust mobile application is installed) in the mobile application.&#8221; text_size=&#8221;12&#8243; font_weight=&#8221;bold&#8221; style=&#8221;simple_ultimate&#8221; title_color=&#8221;#7c7c7c&#8221; margin=&#8221;10&#8243;][\/mk_icon_box][\/vc_column_inner][\/vc_row_inner][mk_padding_divider][vc_column_text css=&#8221;.vc_custom_1597671846235{margin-bottom: 0px !important;}&#8221;]In order to <strong>get a link of your Store<\/strong> in the inCust mobile application, it is needed:<\/p>\n<ol>\n<li>Open <a href=\"http:\/\/my.incust.com\"><b>my.incust.com<\/b><\/a> page and find your own in the points of sale tab. Click on the icon of your point of sale. The screen will display information about your point of sale and all the information that you filled out in the <a href=\"http:\/\/b.incust.com\/\"><b>Business panel<\/b><\/a> in the <em>Settings &#8211; Points of Sale tab<\/em>.<\/li>\n<li>If you have published a Store (check the <strong>Store is active<\/strong>\u00a0in <em>Settings &#8211; Loyalty programs list &#8211; New Brand &#8211; Store<\/em> in the <strong><a href=\"http:\/\/b.incust.com\/\">Business panel<\/a><\/strong>), you will see the Store button, which, when clicked, will take you to its page.<\/li>\n<li>Copy the link that you see in the address bar.<br \/>\nLink example: <a href=\"https:\/\/my.incust.com\/qr\/register\/87f74cd0-b174-11e6-bfd1-020000ed147d\/shop\">https:\/\/my.incust.com\/qr\/register\/87f74cd0-b174-11e6-bfd1-020000ed147d\/shop<\/a><\/li>\n<\/ol>\n[\/vc_column_text][mk_fancy_title tag_name=&#8221;h3&#8243; color=&#8221;#333333&#8243; size=&#8221;20&#8243; font_weight=&#8221;bold&#8221; txt_transform=&#8221;uppercase&#8221; margin_top=&#8221;10&#8243; margin_bottom=&#8221;0&#8243; font_family=&#8221;none&#8221;]<strong>Summary<\/strong>[\/mk_fancy_title][vc_column_text css=&#8221;.vc_custom_1555341246609{margin-bottom: 0px !important;}&#8221;]<span style=\"font-weight: 400\">To sum up, you need to perform just four steps to launch your Store in the customer&#8217;s application. <\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400\">Enable Store, customize it<\/span><\/li>\n<li><span style=\"font-weight: 400\">Customize delivery methods<\/span><\/li>\n<li><span style=\"font-weight: 400\">Customize products and don\u2019t forget about their price<\/span><\/li>\n<li><span style=\"font-weight: 400\">Tell customers about the Store in a mobile application or give them a link in the social networks<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">If you have any questions about working with the Store &#8211; contact us, we will be happy to help you to set up!<\/span>[\/vc_column_text][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/4&#8243;][vc_wp_custommenu nav_menu=&#8221;6&#8243;][\/vc_column][vc_column width=&#8221;3\/4&#8243;][mk_fancy_title color=&#8221;#000000&#8243; size=&#8221;32&#8243; font_weight=&#8221;400&#8243; txt_transform=&#8221;none&#8221; margin_bottom=&#8221;10&#8243; font_family=&#8221;none&#8221;]How to set up the Store in the customer application inCust?[\/mk_fancy_title][vc_column_text css=&#8221;.vc_custom_1602162405297{margin-bottom: 0px !important;}&#8221;]The article describes the process of creating the Store for your business. A Store is a service in which a customer can make a purchase via the Internet and make payment within the [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":0,"parent":1056,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/pages\/3549"}],"collection":[{"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/comments?post=3549"}],"version-history":[{"count":28,"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/pages\/3549\/revisions"}],"predecessor-version":[{"id":7854,"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/pages\/3549\/revisions\/7854"}],"up":[{"embeddable":true,"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/pages\/1056"}],"wp:attachment":[{"href":"https:\/\/incust.com\/en\/wp-json\/wp\/v2\/media?parent=3549"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}