Complete solution for fueling and charging stations

I want to
Talk to expert
I want to
Download presentation (PDF)

Increase sales and speed up service on your car fueling or charging station

Key benefits

MOBILE APPLICATION AND CHATBOT FOR FUELING AND CHARGING

With the inCust mobile app and chatbot, a driver can order and pay for fuel or energy and fuel or charge the car without leaving their vehicle. Integration with a pump and cash register through the cloud

group-123
qr-code_500px

DIGITAL FUEL CARDS

Purchase and sale of fuel or energy on a prepaid basis, accounting and provision of fuel and energy with instant centralized control. Driver authorization by a phone number, QR-code, plastic card, or through a mobile application

CORPORATE FUEL ACCOUNTS

Letting drivers access a fuel account with individual limits and without a need for plastic cards or paper coupons

business_500px

Best for


Fueling and charging stations
and chains


Manufacturers and suppliers of refueling and charging equipment

I want to Talk to expert
I want to Download presentation (PDF)

More functions

  • Fuel coupons and certificates can be offered digitally (SMS, internet links, e-mail) or bound to a customer in a cloud by phone number. Printing is also possible
  • Prepaid, on-site, post-paid sale
  • Fuel and money accounts
  • Payment from a prepaid fuel or money account through a mobile app
  • Payment by electronic money
  • An online store in the customer mobile app for the sale of related products and services
  • Powerful loyalty programs for individual and corporate customers: permanent and promotional bonuses, achievements, fuel and energy reductions, and related products and services
  • Possibility to provide personalized rewards to drivers for use of certain fuel and charging stations and attracting them to use of these stations for their personal needs
  • Control of the odometer when drivers receive fuel or energy to control the use of the corporate transport
  • Support for settlements between different fuel or charging stations, enabling drivers to receive fuel and energy at “foreign” stations
  • Possibility of selling fuel coupons through mobile applications of different fuel and charging chains
  • Possibility to deliver fuel or energy by an assistant using his mobile phone
  • Instant rewards for purchasing a certain amount of fuel or energy

About platform

Customer interaction and customer lifecycle

The platform lends a helping hand on all stages of customer lifecycle management

CLM

Acquisition of new
customers Handling of
sales Collection of customer data Establishing relations Segmentation and
personalization Individual
communication and
marketing activities CLM Stages
--2

Customer Lifecycle Management

  • CRM

  • POS and E-shop

  • Loyalty & Rewards

  • Payments

  • Marketing tools

  • Communication

  • Feedback collection

  • Integrations

Acquisition

Acquisition of new
customers Handling of
sales Collection of customer data Establishing relations Segmentation and
personalization Individual
communication and
marketing activities CLM Stages
icon1-1

Acquisition of new customers

  • Cell phone number is the virtual customer card

  • Instant sign-up to the loyalty program

  • Electronic coupons to attract new customers via social networks, cross-marketing activities, and gamification

  • Recommendation system to attract friends and get rewards

  • Acquisition of customers with iBeacon (using geo-targeting)

Sales

Acquisition of new
customers Handling of
sales Collection of customer data Establishing relations Segmentation and
personalization Individual
communication and
marketing activities CLM Stages
price-tag_100px

Handling of sales

  • POS software to serve customers in stores

  • Standalone Kiosk for customer self-service programs

  • E-shop in the app for customers and customer control panel

  • API for registering external sales

  • Delivery of prepaid goods and services

Data

Acquisition of new
customers Handling of
sales Collection of customer data Establishing relations Segmentation and
personalization Individual
communication and
marketing activities CLM Stages
icon3-1

Collection of customer data

  • Instant building of customer database

  • Addition of customers with just a phone number or email address

  • Collection of additional data, important for your business

Relations

Acquisition of new
customers Handling of
sales Collection of customer data Establishing relations Segmentation and
personalization Individual
communication and
marketing activities CLM Stages

Establishing relations

  • Collection and handling of customer feedback

  • Automatic addition to a loyalty program

  • Reward-, discount- and bonus-point-based loyalty programs

  • Flexible system of tune-up of various mechanics

  • Personalized loyalty program rules for each category or even customer
  • Rewards for achievements

Personalization

Acquisition of new
customers Handling of
sales Collection of customer data Establishing relations Segmentation and
personalization Individual
communication and
marketing activities CLM Stages
people_100px

Segmentation and personalization

  • Handy segmentation of customers to optimize rewards and set up individual rules

  • Individual loyalty program rules, based on achievements during the certain period

  • Possibility to create customer groups by common or custom fields in customer profile

  • Possibility to segment customers by their long-term purchasing habits

  • Creation of customer groups by customer’s last activity

Communication

Acquisition of new
customers Handling of
sales Collection of customer data Establishing relations Segmentation and
personalization Individual
communication and
marketing activities CLM Stages

Individual communication and marketing activities

  • Targeted news and personalized messages

  • Delivery of special offers, coupons and certificates in individual or group messages

  • Bi-directional communication with customers

  • Omnichannel communication via Push, Chat-bots, SMS, Email

We help you to work with customers at every stage of their lifecycle

List of modules

Fuel and Energy

Loyalty and Rewards

Coupons and Certificates

Prepaid Goods and Services

Information Panel / Kiosk

Customer Database

Information and Communications

Point of Sale (POS)

Choose the most suitable way of deployment

Implementation time — 15 minutes to two weeks

IN THE CLOUD

Branded with your name or         as inCust-branded service

  • Quick start with further scaling
  • Easy joint activities with other businesses
  • Recognition of the inCust service among customers
  • Single chatbot for all businesses
  • Messages sent from the recognized inCust name

ON PREMISES

Deploy to your infrastructure

  • Your trademark
  • Your personal mobile app and chatbot
  • Control over customers’ personal data
  • Control over the software
  • Control over the servers
  • Messages are sent from your business name
I want to Talk to expert
I want to Download presentation (PDF)

Additional Information

incust-complete-solution-for-fueling-and-charging-stations

Complete solution for fueling and charging stations

Fueling with mobile application

Fuel and energy – about

Technical description